Rite AidReviews of riteaid.com

Hello I called Rite aid pharmacy at 63 st in rego park one pharmacy tech picked call her name is Fauzia I asked her if they have ivermectin 3mg tab is there she said No and hanged up. I called your Junction Blvd branch and she said they have only 10 tablets but rego park has 38 tablets. I went to the pharmacy I find same lady to give me that tablets she said I have to open a profile. This is the first time I hard this kind of avoiding reply. I am 70 years i m not so literate so she refused customers. Then I went to talk to the store Manager and explained the situation she asked me come along with her to talk about this situation with pharmacist. He never asked me about open profile to get any prescriptions medication. I requested him to call Walgreens to get our prescription transferred we waited one hr and pharmacists told me Walgreens never fax the prescription so I came back after one hr and called Walgreen pharmacist she said she faxed the prescription hour before and fax transcript saying ok but ride aid pharmacist saying he never got it. I requested ride aid pharmacist to call wall green again to call her and get the prescription information. Which he did. But why rite aid pharmacy so bad to give service to a customer. I know pharmacists intentionally gave me hard time because I complained about one pharmacy technician her name is Fauzia. I hope any of higher Management should talk to give better service and do not throw out customers like me. I know they are doing it for most pupil who calls by phone. I am not satisfied at all about the service of your pharmacy staff including pharmacist. Please call me at 9172251182 I will explain more. Reported by showkat kazi

Uncoperative in helping to get covid related medication. COVID, keeps telling me it's the weekend and will do nothing. (Yelm Rite Aid)

rite aid lost millions in fines for being a large part of the opioid crisis and are now closing all the stores in my area. the pharmacy at rite aid I have been using for years was closed. they referred me to a different rite aid pharmacy and the old rite aid never transferred my Rx. I was in the middle of trying to get that pharmacy to get my Rx and they were closed too! no warning and no meds for me!! I will never go to Rita iAd again. they were drug peddlers and now they are irresponsible with drugs they should be selling. good riddance

Inconsiderate and disrespectful of customers.

I was a customer of Hamden Ct Rite Aid all my life until they unfortunately closed this store 10/31/2023. Yesterday I went to the Milford CT Rite aid. My plan was to go to Rite aid first before going to the Walmart directly across the street. I was buying vitamins and also wanted to get my flu shot. The only customers in the store was a man waiting for a prescription, a woman checking out, and me. I approached the pharmacy and was told I needed to make an appointment, go online she said and make an appointment for next week. I left, went to my next stop Walmart, signs galore to get a flu shot Went to the pharmacy, asked may I get a flu shot? Personnel said absolutely. Done in less than 10 minutes, including the RSV vaccination.

I had a vaccination appointment and when I get to their location there was a sign that it was closed for the day. They didn't bother to let me know or cancel the appointment.

After an oral surgery. In great pain I had to wait a day until I was able to leave work to put in my prescription. The prescription had been in my pocket 24 hrs ,had gotten wet and was not crisp yet the item, the count and the doctors signature were clearly visible. I was refused because of the condition of the prescription and treated like I was less than human at the pharmacy window. The pharmacist on duty would not even take the time to look atbit I was shut down and threatened by the ass at the window they would call police. I left and got my prescription filled at the competition and wull never use rite aide again. They suvk and do does their customer service.

Horrible customer service pharmacy was out of meds and did not tell me transfer the rx to another store or do anything to assist in getting medication that was urgently needed following a procedure