Rite AidReviews of riteaid.com

Have heard numerous complaints about this store. Long waiting times for scripts, giving people the wrong scripts, and Pharmacists don't know how to give shot right! People are thinking of switching the other pharmacy in town. People say there is always a problem every time they go in there. The reason I am complaining is because of my friend, who is just recovering from a bout of cancer. She was at her Drs office i Traverse City when they called in scripts for her. When she got to Rite Aid In East Jordan they still didn't have it ready! Now Traverse City is at least 50 miles away. They said they would be ready in 20 minutes! That is inexcusable!! She weak & exhausted & shouldn't have to wait that long. An hour & half to 2 hrs after they were called in??? It is appalling now bad your Pharmacy has gotten!!

I go to the Rite Aid pharmacy locally and the pharmacy techs there are very nice but the pharmacist is exceptional. He gets to know you and greets you by name and remembers your face when you go in to pick up your prescriptions. That speaks volumes! Bear Creek Village!

I called in my Prescription for my diabetic Metformin and my husband went to pick up the prescription on Tuesday, 4 days after I called it in and was told it was not authorized by my Doctor and they would call him and have it ready by Friday. My husband was not able to pick it up until Saturday and when he did they had filled my inhaler for a $50 copay after I had just picked my inhaler up two weeks prior to this. They did not have my Metformin ready!! They said they called my Doctor but evidently did not check to see if the Metformin Rx was filled. They instead just filled the Rx for what they say was a computer automatic refill for the inhaler - evidentally my Doctor was never called!! I was angry having to shell out another $50 copay for a RX that I would not need for a couple more weeks and still did not have my metformin! Of course my Doctor's office was closed today and it was impossible to get my Metformin filled today even though they told me to take it up with my Doctor if the refill was wrong. The head Pharmacist, Michael, implied I must be senile and maybe forgot how many doses I had used of my inhaler since I still had two weeks worth and by his account I should have been out. He said I picked up the Rx a month ago. Which I did not do since I still had two weeks puffs left in my inhaler. Anyway he is suppose to give me 8 pills emergency since my Doctor office was closed. He promised I could pick up the Metformin tomorrow on Sunday at any register. Hopefully this is true. Once they even gave me someone else's pills. Yes they are going to kill someone since they are so busy they are not following up or double checking with the client when they fill Rx's. Michael said they are too busy to do that. I have decided to dump them as my pharmacy of choice. They are incompetent!! Someone will die and then they will admit how bad their service is.

I have always had the best service at Rite-Aid in New Bedford, I hated the fact that when I moved I had to switch pharmacies, If I had my own transportation I NEVER would of went to Walgreens in Taunton, I never had a problem with my prescriptions there they would always call me even before I was ready to pick them up where as walgreens I have to beg for them, They are very rude and have no people skills at all, I could go on an on about how extremely nice all the workers are there but I'm off to fight walgreens for my medicines, If it was Rite-Aid I would of had them saturday

Tried ordering online. HORRIBLE!!! Screen jumps around, won't let you edit cart, decided to shop elsewhere. Never again!! Fix your site if you want people to shop there.

If rite aid closes for lunch between 1pm& 2 pm why is their computer system sending text messages and calling about picking up a prescription if they are closed at that time?

The pharmacy is excellent at Mt. Morris good place to go

Pharmacist attempted to keep me from getting my C2 medication Saturday by lying to my specialist but I am happy to report my new pharmacy received my new prescription after my side was told.only 1 day delayed. God fights my battles. Stay aware from this egomaniac pharmacist. Never dealt with any pharmacist like her in my life and I am old.