Rite AidReviews of riteaid.com

1/2 star review- I have never struggled with a pharmacy nor been into such an unorganized Walgreens in my life. Told my prescription would be ready in 15 min. Ones I get every month and use my GoodRX for. Not today and NEVER again! I returned like I was told. Instead of paging me, they allowed me to wait longer only to tell me my insurance was not accepted there. Huh? I don’t use and have never used my insurance because I have a phobia when it comes to other pharmacies. I guess God wants me to overcome, I WILL NEVER SUPPORT WALGREENS again. Dirty shelves disrespecting employees. I may not like other pharmacies, I know they will be HAPPY to have my Money!!!!!!! Vegas is full of losers as is…

Been a long time customer, but moving all my business to another pharmacy. The Canonsburg PA pharmacy is ridiculous. Prescriptions sent from my doctor take DAYS to fill, and if you can get anyone to even answer the phone they just say they're busy and don't know when they'll get to it. Currently suffering from a major staph infection and unable to get the antibiotics that my doctor sent in two days ago. I've requested refills on medication and gotten a text 4 days later that they're out of stock. Medications that I need to survive. Apparently, it's not just this location either, based on the reviews here. Avoid if at all possible.

I really appreciate the Rite Aid at 33-01 30th Avenue in Astoria NYC. I am asking you to not close it. It is the only drug store in our area within walking distance for my husband and me. The staff is courteous and knowledgeable. We appreciate all of them. Thank you for having a Rite Aid at this location.

I have been a long standing customer of over 20 years with Rite Aid. However over the last few months our Rite Aid in Tallmadge, Ohio has turned into the worst pharmacy to deal with. I am recovering from surgery and can't drive at the moment and I needed to talk to the pharmacist about some reactions I was having. I called for 3 days several times a day and they wouldn't answer their phone. I had to call the assistant store manager and she had to go tell them to pick up their phone. When my husband stopped to pick up my prescriptions they weren't ready and said to come back in 2 hours. He went back in 2 hours and one was missing. He asked them to fill it. The pharmacy assistant said no we would have to come back the next day. The explanation given was that they wer closing. This was at 8 pm and the pharmacy is open until 9. She wouldn't give a reason or look into why it hadn't been filled. Then she started just making up excuses and telling him how she should be spoken to. He went in and the pharmacist unwilling explained the situation with a bunch of attitude. I called and left a message for the store manager because I really wanted to let her know what had happened. I am not someone who calls and complains but 3 days of not answering the phone then this is just ridiculous. I understand why the company is struggling with my experience as well as all the reviews I read on here. Rite Aid has gone downhill and I am definitely switching to another pharmacy.

The Rite Aid on Fischer Blvd in Toms River is awesome. They work very hard, but are always friendly and efficient. The pharmacy staff is great, never had a problem. I won’t go anywhere else. Thanks to you all!

Rite aide north cedarcrest blvd. Is the BEST. Suzanne in the Pharmacy is just a Beautifull Person. She has always treated my family with Respect even in the worst times are family has been in, she brightens my day, and I leave the store feeling Good !

Store 2318 is amazing between the whole staff led by Hanna rami is amazing as well as deb and all staff members have been helping me for years thank you rite aid store 231& thanks guys Troy

I bought a pair of hearing aids at rite aid.com in 05/19/2023, returned them in by FEDX 06/23/23, paid thru Afterpay $847.97. It is now September 8th,2023 and I still have not received my refund after numerous calls to Rite Aid.com. They keep telling give them more time. The Larry I spoke to would not give me his supervisors name. That's a lot money and my husband still can't hear.