Rite AidReviews of riteaid.com

Worst experience ever. The items I was searching for was out of stock. Only few items I got and I had to purchase it at higher price.

The service is very poor, the items are out of stock and the staffs are too rude and slow.

My experience is this the Rite Aid on 284 Connecticut has friendly and professional people whom I've met they're always willing to go further to help you as for the pharmacy there's never enough people there to Aid you the people behind the counter are busy and unable to attend to the customers as they come in I have got calls from Rite Aid about my medicine which sometimes I call to find out exactly what it is my call time always are all long I've called to the front desk and they tell me the pharmacy is open but yet it's hard to contact them

I have been a long standing customer of over 20 years with Rite Aid. However over the last few months our Rite Aid in Tallmadge, Ohio has turned into the worst pharmacy to deal with. I am recovering from surgery and can't drive at the moment and I needed to talk to the pharmacist about some reactions I was having. I called for 3 days several times a day and they wouldn't answer their phone. I had to call the assistant store manager and she had to go tell them to pick up their phone. When my husband stopped to pick up my prescriptions they weren't ready and said to come back in 2 hours. He went back in 2 hours and one was missing. He asked them to fill it. The pharmacy assistant said no we would have to come back the next day. The explanation given was that they wer closing. This was at 8 pm and the pharmacy is open until 9. She wouldn't give a reason or look into why it hadn't been filled. Then she started just making up excuses and telling him how she should be spoken to. He went in and the pharmacist unwilling explained the situation with a bunch of attitude. I called and left a message for the store manager because I really wanted to let her know what had happened. I am not someone who calls and complains but 3 days of not answering the phone then this is just ridiculous. I understand why the company is struggling with my experience as well as all the reviews I read on here. Rite Aid has gone downhill and I am definitely switching to another pharmacy.

Have heard numerous complaints about this store. Long waiting times for scripts, giving people the wrong scripts, and Pharmacists don't know how to give shot right! People are thinking of switching the other pharmacy in town. People say there is always a problem every time they go in there. The reason I am complaining is because of my friend, who is just recovering from a bout of cancer. She was at her Drs office i Traverse City when they called in scripts for her. When she got to Rite Aid In East Jordan they still didn't have it ready! Now Traverse City is at least 50 miles away. They said they would be ready in 20 minutes! That is inexcusable!! She weak & exhausted & shouldn't have to wait that long. An hour & half to 2 hrs after they were called in??? It is appalling now bad your Pharmacy has gotten!!

If rite aid closes for lunch between 1pm& 2 pm why is their computer system sending text messages and calling about picking up a prescription if they are closed at that time?

I purchased six light bulb lollies. All six of them were defective they were melted so we were unable to open them without them breaking. The children were very disappointed and I am definitely not satisfied with this product.

I waited at their drive up window for 15 minutes in Richland, WA while the five people in the pharmacy ignored me. I finally left. I was there at a little after 6:00 PM. The sign on the window said they were open at the window until 8:00 PM on Friday. Decided I don't need to do business with them.