Rite AidReviews of riteaid.com

You web sucks!! Try using it!!

Rite aid is such a sad replacement for our neighborhood drug store. When Rite aid took over, most all of the staff that we have come to know and love either quit or was fired. They can’t get anyone to staff the store so anything takes so much longer. Existing staff are so overworked and mistreated, they are often rude and frustrated. I will be moving my prescriptions to another pharmacy. Bad form Rite Aid - very bad indeed

NOW RITE AIDE CHARGES 8 CENTS IF YOU USE ONE OF THEIR BAGS. THE 8 CENTS WON'T MAKE ME OR BREAK ME, IT'S THE PRINCIPLE. FROM NOW ON IF I GO BACK, I WILL BRING MY OWN BAG

Great place to shop. Staff were friendly and caring. Went out of their way for my requests.

I frequently visit my local Riteaid for prescriptions and other odds and ends because it is convenient. However, every time I try to use a manufacturer coupon their register will not accept it for one reason or another. Especially if it is a high dollar coupon. I am a gold member in their rewards program, which means I spend a lot of money there. This thing with the coupons really makes me angry. Why can't I redeem my coupons at Riteaid? Today this caused me to lose out on $15 because now they have expired. Its gotten to the point where I no longer want to shop there. Wake up Riteaid!

I learned to lower my expectations of Rite Aid, and still they don't measure up. I scheduled a COVID test at their drive in site and the web site and confirmation email said 1-3 days for results. AFTER waiting 15 minutes past my appointment and completing the test, they said 2-5 days. When I pointed out my confirmation said 1-3 days I was told they had no control over the lab. Well...that really isn't helpful. As everyone knows, in order to travel you need results for a sample within 72 hours or the test can't be used for travel. Rite Aid should be upfront about their inability to meet required timeframes so people have the opportunity to book with an organization that is more capable and accountable.

Do not order anything online from them. Trust me. You’ll thank me later.

I will never use this pharmacy again! They play with peoples lives when it come to filling scripts. When someone needs meds to live. When I ask for my husband's breathing treatment and they act like it is some drug that I could sell on the street. It's a breathing treatment for God sake. It's Friday and they say no because they need insurance approval! Shame on this pharmacy in Hasslett Michigan. SMH. Over and over