Rite AidReviews of riteaid.com

Rite Aid pharmacy sucks. I go there because its close to where I live but they consistently disappoint me. I went there to get prescription medicine and the asked me to wait 30 mins, I waited 1 hr and 15 min and then they ask me to get in the line to get the medicine again. Another event is when I went around 10 and they told me that it would be ready to pick up at 1:30 I went at 1:45 and still they made me wait 30 min. This is the last time I been there. No more.

Several Church members got Covid Tests at Rite Aid prior to going to Tijuana to build homes for local Mexican Families. Seven tests were indeterminate and have to be redone. (It may stop the ministry from their work in Mexico.) We are scrambling for instantaneous tests at the moment.

Brent at the Turlock Monte Vista location is a great asset to the company. I needed ice cream scooped for 5 children that all couldn't decide on what flavors they wanted, he was very patient, responsive and quick with getting our order done in a timely fashion. He made all the kids very happy! Great job!

Well I been dealing with rite aide in Colonial Heights Va but for th most part they was doing fairly good but lately staff in that pharmacy has a whatever attitude and iam not pleased at all....but what has made me start to look for another pharmacy is when I called to check on my prescription th person on th phone said will be ready in a hour but when I got there it was sorry it want be in until Fri and today is Tues but the kicker is no call and said nothing to me.....very poor poor customer service so I guess I am back to th drawing board....smh

The website for Rite Aid is the worst... You can't even look up something as simple as a toothbrush ..smh

This is a review specifically of their COVID testing, which is disappointing. It takes four days to schedule an appointment, two to four more days to get the result. So you have to wait 6-8 days from first appearance of symptoms to find out. Commercial sites (not the "free" ones like RiteAid) get you in and results out in less than 24 hours.

I just experienced the best customer service I've ever received. Ashley Rodrick at the Broadway Rite-Aid in Seattle went above and beyond to help us figure out an insurance issue that had been preventing my son from getting his meds. Her attention to detail and concern for our situation is greatly appreciated. If not for Ashley, we would not have the medication my son needed so urgently. We are eternally grateful and Rite-Aid is lucky to have such a dedicated and helpful person on their staff. Honestly, she very likely saved my son's life.

My husband and I have been going to Riteaid for well over 20 years in Milwaukie, Oregon. The staff there is fabulous from the technician to the pharmacist. All the pharmacists at Rite Aid Milwaukie are fabulous and are always willing to help. Specifically one pharmacist his first name is Adam he is so wonderful to work with. He never takes no for an answer and always get your problem resolved and you out the door with prescription in hand!!! Thank you Riteaid team!!!