Rite AidReviews of riteaid.com

If I could give zero stars I would. Went on Tuesday 9/28 for a Covid test due to exposure and symptoms was told 3-5 days for results just got them today 10/7 pathetic also no way to contact anybody to see what was going on u just wait for an email or as the tech told me “a phone call if u r positive” ummm I had 2 more Covid test and both were back within 48 hrs what is wrong with them?

DONT GO HERE FOR COVID TESTING !. I have been going to Rite Aid all the way back since it was Thrift Drug. The reason this review is 1 star is due to the COVID testing I had thru there. It took a full 7 days for me to get results. I even emailed the lab directly (Bioreference) who responded only to say "We are working on it" and then I sent a Facebook message to Rite Aid Corporate. The reply from Facebook was "We sincerely apologize for this inconvenience. We have forwarded your feedback to our leadership team to look into it further" I replied to them "Here is my contact info with phone # even stating I'm sure I wont hear from anyone & I was correct. The usual wait time for a COVID Test is 24-48 hours. To make someone wait a full week is not only a horrible 7 days of hoping your negative but it is also unacceptable. Maybe use a quicker lab?? CVS does, I had to go there & got my results in a day & a half ! No lie !! If I did not like Rite Aid for other things, I would leave entirely but I do like my store & it's staff but I don't recommend them AT ALL for testing for Covid results.

Recently husband was diagnosed with pancreatic cancer, stopped mulptipal times into Archbold Rite Aid to pick up medications. The pharmacist was beyond rude and unhelpful about figuring out why the prescriptions were not getting to the them. Well now trying going thru cvs with my $500.00s out of pocket precipitation.

Rite aid covid testing is definitely sub par! Results are delayed, customer support is non existant! CVS delivers results in less than 24 hours! Use CVS!

I was going to purchase wine at my local Rite Aid and was told by the cashier that my drivers license was to be scanned. I refused because it is giving up too much personal information. This policy is invasive and must be stopped! I want to know why this policy of scanning IDS was initiated. I am in my seventys, so it was totally unnecessary to even ask for my ID.

I was waiting to pickup the prescription at Rite Aid in the city of GARDENA, California , located on Redondo Beach Blvd, and needed to use restroom . I told the pharmacist Who helped me, then she used the P.A to Call someone On to bring the key TWICE. I waited 10 minutes and then an elderly shaved headed man came to open the restroom and told him I‘ve waited 10 minutes . To make it worse,..before I said “ thank you “ he said “ you’re welcome “ with an attitude. Which I thanked him anyway. VERY DISRESPECTFUL SHAVED HeAded old man with an attitude..WOW .. This needs to be told that there’s such a DISRESPECTFUL SHAVED HEAD OLD MAN with an ugly attitude..I will change pharmacy because of this bad experience.

The test itself was very convenient but to get the results takes forever. It states on the website that it will take 3-5 days to get results but it toke longer. If this takes this long, I would have infected so many people already. Please try to get results back to customers faster.

I wish to thank the pharmacist at the Rite Aid in Sonoma, Ca. She was so unpleasant to my wife over a simple question about Pfizer COVID boosters for over 65 year olds, that I know now for certain I will always go to any other available pharmacy. I recommend all elderly to not patronize Rite Aid pharmacy