RitaniRitani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.
Ritani (ritani.com) has 563 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · Brooklyn, New York
Excellent
Showing 459 reviews with 5 stars · Clear filters
Mitzi R.
Best experience I’ve had - Silvia went above and beyond to make my buying experience not stressful. I’ve purchased wedding bands and I was so nervous due to purchase price and custom bands. She walked me through the steps and I’m so happy I chose Ritani!!!!!
Response from RitaniApr 29, 2019
Hi Mitzi, Thank you for choosing us! It was a pleasure working with you!
Jennifer B.
Leah was absolutely fantastic to work with during the remake of my engagement ring. She went above and beyond to make sure I had all my questions answered. Hands down one of the best customer service experiences I’ve ever had. Thank you, Leah!
Response from RitaniApr 29, 2019
Hi Jennifer, It is very rare we get reviews for remakes, this means a lot to us! Leah is fantastic at her role here at Ritani and very rarely gets acknowledged! This made our day and i hope we were able to make yours! Thank you for choosing Ritani.
JF
Amanda and Amrita were great. Awesome customer service!
Response from RitaniApr 29, 2019
Thank you!!
Raaj A.
Diane, She was amazing with her throughness and her patience. I will definitely will be recommending Ritani. Raaj
Response from RitaniApr 18, 2019
Raaj, thank you so much for acknowledging Diane! It was a pleasure working with you!!
Blake S.
Amrita G. was very helpful and friendly! I appreciate her getting everything taken care of in a timely fashion!
Response from RitaniApr 15, 2019
Thank you so much for this great review of Amrita! It is always great to hear that our customers love working with our gemologists! Thanks for choosing Ritani!
andrea H.
I’m so happy with my ring! Ordering online makes you leery, but, everything worked out great! I knew I wanted the Bella Vita three stone setting, but I wasn’t necessarily wanting a diamond from Ritani. I looked up diamonds with my specs and found one I liked. I compared it to Rare Carat to see if I was getting a good deal. Another jeweler had it cheaper. I’m sure I could price match, but it was only like 50 bucks and not a concern. Rare carat still priced the diamond 300 dollars higher. Customer service was amazing every step of the way. Day or night I was able to chat with reps with any concern I had! I decided to buy the ring with their financing and have it shipped to me instead of a jeweler because they have a 30 day return. I’m so glad I did! Absolutely in love! I recommend Ritani to everyone! The customer service is impeccable! My ring is so sparkly and gorgeous! I also originally wanted 1.5 carat diamond, but prices were too high. I ended up with 1 carat and it’s absolutely gorgeous! So so happy with my ring and the whole experience!!!
Response from RitaniApr 12, 2019
Thank you so much Andrea! We are so happy you are happy!!! Thank you for choosing us and congratulations.
Edgar U.
Awesome people and very helpful.. especially during my deployment.
Response from RitaniApr 12, 2019
Thank you Edgar! We enjoyed working with you as well!
Angelica L.
AWESOME CUSTOMER SERVICE
Response from RitaniApr 12, 2019
Thank you Angelica! We appreciate your kind words!