RitaniReviews of ritani.com

All I can say is my personal experience was amazing! Juliet, personally saved my Christmas. I purchased a pair of loose diamonds to have set into earrings. The Thursday before Christmas I found out one of the diamonds was unavailable. Juliet, was able to find me a matching pair of loose diamonds, never even better than the ones I had picked out, had to mounted and on my doorstep the following day. The customer service was unbelievable. I will forever be grateful for Juliet in all her hard work she put in to help me give my girlfriend an amazing Christmas gift.

I did a lot of hunting for a larger stone engagement ring, and came across Ritani! I am beyond thrilled!!! From start of process to completion, I could not be more pleased. My ring was prepared very promptly, and I was kept in the loop the whole time! I have purchased so many pieces from other sites, but I will definitely buy again from Ritani and I highly recommend it to anyone searching for beautiful, quality jewellery!

Had a great experience buying a pair of earrings & an engagement ring under 2 separate transactions. For both I need to made changes. In one case, I found a better priced diamonds for the earrings. In another case, the diamond I order was not available. For both cases, Ritani’s customer service were EXCELLENT & very accommodating. Specifically, I’d also like to call out Juliet Gomes (Director of Customer Experience) who gave me a generous price match for a replacement diamond since the one I originally ordered was not available. I’d HIGHLY recommend Ritani not only for its very competitive pricing but also for their excellent customer service. If I need any diamond jewelry again, I will definitely use Ritani.

The day after our 17th wedding anniversary, the natural diamond in my wife's engagement ring was lost when a prong broke in the setting. After many tears and hours of searching, we gave up and I began researching replacement options. WOW! I was blown away by the lab-grown diamonds. I chose a 1.27ct diamond that was E, VS1, & ideal cut for 96% less than the cost of natural! I searched for this diamond on other sites (using the IGI diamond number) and some charged as high as 3X the price Ritani did. The ring arrived within two weeks (much of the wait is acquiring the diamond from overseas), which was a little outside the estimated shipping window, BUT not by much. We chose the classic 6-prong solitaire setting and the ring is STUNNING. Customer service was very helpful via chat when I contacted them to change the ring size on the order and inquire as to the fulfillment timeline. Overall, I wholeheartedly recommend Ritani as we had a great experience.

I love my diamond stud earrings! The user interface was easy to use and very detailed. The product took a bit longer to arrive than originally promised, but customer service was very cooperative and informative, and helped get me the earrings as soon as possible.

I worked at a fine jewelry store for 2.5 years, and we had an amazing experience working with Ritani from the professional side. When it came time to custom design my ring, Ritani was the only company for me. The experience was extremely easy, responsive, and professional. Jaclyn could not have been more helpful! We could not be happier with the final ring, and I'm so happy to wear it for the rest of my life.

Love my beautiful lab grown diamond 2.20 pear F vs1. Customer service was excellent. Would highly recommend this company.

I had a really great experience with Ritani. Their website has all the information one could want and the most competitive prices I could find anywhere. I was able to talk to a representative on the phone for a quick question soon after my order and I received my ring less than a week after I ordered it. I had to resize the ring, they sent a 2day shipping label, fixed it, and mailed it back express all for free. This is the only site I've recommended after my experience.