RitaniReviews of ritani.com

4.5563 reviews
Jewelry & Watches
30 Dr Martin Luther King Jr. Blvd, White Plains, New York

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Ritani

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About Ritani

Ritani is a high-end jewelry brand modernizing the way people purchase diamond engagement rings and jewelry.

Ritani (ritani.com) has 563 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: ritani.com
Website: ritani.com
Category: Jewelry & Watches
Location: White Plains, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 60% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Ritani reviews

Showing 35 reviews with 4 stars · Clear filters

LEAH S.
Oct 9, 2019
great jewelry
great jewelry, little delivery delay but was a great one.
Response from RitaniOct 14, 2019
Hi Leah, Thanks for the feedback and I am so sorry for the delay! We will do better next time :) Best, Marla
John M.
Jul 2, 2019
2nd purchase
I have shopped with Ritani for both of my wife's rings and I have been satisfied with each service. Very helpful.
Response from RitaniJul 8, 2019
Hi John, Thank you for taking the time to share your feedback! We are glad that we could be of service and look forward to working with you again. Best, Marla
Shane K.
May 15, 2019
Ease of use on the website was the best…
Ease of use on the website was the best I’ve dealt with
Response from RitaniMay 15, 2019
Hi Shane, We are so glad that you had a great experience on our site, thank you for the feedback! Best, Marla
XIAOLAI Z.
Feb 14, 2019
The store where I pick up the diamond…
The store where I pick up the diamond treat me with their arrogant，snobish and tired smile. Anyway I was just pick up the stone nothing to do with their business though. However the diamond is great. I love it， so beautiful !
Response from RitaniFeb 15, 2019
Hi, we are terribly sorry our partner store did not give you the experience we intend them too. If you have not already, please email us at [email protected] with details on your experience as we will immediately address them with the retailer. We are happy to hear you were pleased with your selection and our Ritani service team. Thank you
Erin B.
Jan 8, 2019
I was extremely pleased with the…Asscher cut diamond
I was extremely pleased with the diamond. I was a little disappointed that expedited, overnight shipping meant receiving it a week later but it was around the holidays so maybe at other times it arrives sooner. That’s the only reason I gave 4 stars instead of 5. I would definitely order from Ritani again!!!! Being able to talk to a gemologist really helps give you confidence in your selection. Also, the staff is readily available to answer your questions. In making a big purchase, it makes you more confident when you can reach them at any time.
Response from RitaniJan 14, 2019
Hi Erin, thank you for your review! We are sorry we could not meet your desired delivery date. It was a pleasure working with you and we are so happy we could make this process easier for you. We love that we gave you the confidence you needed! Looking forward to working with you in the future!
Michael
Dec 16, 2018
So far it has been a great experience!!
So far it has been a great experience!!
Response from RitaniDec 17, 2018
Thank you Michael! It was great working with you, can't wait for you to receive your order!
customer
Dec 14, 2018
I like Ritani but I had a problem where…
I like Ritani but I had a problem where I was sent a coupon twice that had already expired. And even if it was not expired it would not have applied to the product I had in my cart. It was sent to me to get me to try and finish the purchase of the item in my cart so why send me a coupon I can’t use?
Response from RitaniDec 17, 2018
Hi, please email us at [email protected] and we will be more than happy to review the items in your cart & if you purchased, please let us know your order number and we can find a solution for the inconvenience. We apologize for the frustration we may have caused, it was not our intent.
LaDonna
Sep 27, 2018
My pear shaped diamond is beautiful…
My pear shaped diamond is beautiful along with the special touch of the "surprise" stones below the diamond in my solitaire setting. It has held it's color well. I loved the customer service and the ability to truly make this MY own with custom options. I was a bit disappointed in the delay. They informed me the mold was not to their quality which is great they make sure there quality standards are high. I was disappointed for the delay because I used the date they original gave me to schedule my wedding. I was not able to use the ring in my actual wedding because of the delay.
Response from RitaniDec 7, 2018
We are so sorry to hear that we did not make your ring in time for your wedding! That is not something we are proud of. We do hold our product quality to high standards and we are terribly sorry that it affected this special time in your life. We do remember your ring and we agree, it is absolutely beautiful. Congratulations and we are very happy you love the ring!

RitaniReviews of ritani.com

About Ritani

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Ritani reviews

great jewelry

2nd purchase

Ease of use on the website was the best…

The store where I pick up the diamond…

I was extremely pleased with the…Asscher cut diamond

So far it has been a great experience!!

I like Ritani but I had a problem where…

My pear shaped diamond is beautiful…

About Ritani

About these reviews

More in Jewelry & Watches, New York

Huntington Watch

Michael Gabriels

Leibish & Co.

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Ritani reviews

great jewelry

2nd purchase

Ease of use on the website was the best…

The store where I pick up the diamond…

I was extremely pleased with the…Asscher cut diamond

So far it has been a great experience!!

I like Ritani but I had a problem where…

My pear shaped diamond is beautiful…