RitaniReviews of ritani.com

Ritani reviews

Showing 459 reviews with 5 stars · Clear filters

Michael S.
Jan 6, 2020
Good service
Good service
Response from RitaniJan 7, 2020
Hi Michael, Thank you so much for your feedback! Best, Marla
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Zach
Jan 3, 2020
They did side by side comparison of the…
They did side by side comparison of the Diamond reports if was seeing in store. I found a better quality of the same carat and a setting for less. I am completely satisfied.
Response from RitaniJan 7, 2020
Hi Zach, We are happy to see that you found the perfect diamond on our site! Glad we were able to help! Best, Marla
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Katrina C.
Jan 2, 2020
Love my diamond stud the only mishaps…
Love my diamond stud the only mishaps were the backs weren’t screw backs and I almost lost one of them on Day 2. But they did agree to send another back ASAP. So customer service is great as well as quality of the diamonds.
Response from RitaniJan 7, 2020
Hi Katrina, I am so glad that we were able to get you the additional back for your earring quickly! I hope that you are enjoying your stunning new earrings :) Best, Marla
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TERRY M.
Dec 27, 2019
Very Good Experience
Amrita was very helpful (and patient) with me while trying to decide which anniversary ring to purchase and remained kind when I changed my mind. When we were suddenly called out of town, they diverted the delivery and held it until we returned. The diamonds are even better than the VS2 quality stated, I honestly believe they are flawless. I would recommend Ritani to anyone contemplating a jewelry purchase.
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Renee Del R.
Dec 26, 2019
Excellent help from the person I…
Excellent help from the person I chatted online with. I didn’t have to wait long for a response after I logged on with questions. Also Ritani is the only online jewelry store still having sale prices after Christmas. James Allen and blue Nile do not. Way to go Ritani!!!
Response from RitaniDec 26, 2019
Hi Renee, Thank you so much for this amazing feedback! We are so happy that you had a great experience with us. It is our pleasure to assist all of our customers and we are here if you need us :) Best, Marla
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Rick M.
Dec 24, 2019
Wonderful Customer Service.
Wonderful Customer Service.
Response from RitaniDec 30, 2019
Thank you for your kind words, Rick!
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customer
Dec 21, 2019
Excellent Service.
Excellent Service.
Response from RitaniDec 30, 2019
Thank you!
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Ron C.
Dec 20, 2019
Amrita was terrific to work with!!
Amrita was terrific to work with!!! She is outstanding!!!
Response from RitaniDec 30, 2019
Thank you Ron! Amrita is the best, beyond happy she helped you and provided you with a great experience.
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