risegardens.comReviews of risegardens.com

Response from risegardens.comAug 8, 2025

Hello R P, That's wonderful to hear! We're so glad that our customer service team was able to help you resolve the issue with the control panel quickly. It's fantastic that your wife is back to using her Rise Garden, and we truly appreciate you both for continuing to be our customers. Rise Gardens

Response from risegardens.comAug 8, 2025

Hello ND, That's fantastic to hear! We're so glad you're loving your three-tier Rise Garden and that it's a source of fresh herbs for your cooking. It's great that our customer service team was able to quickly diagnose the issue with your controller and get a replacement out to you. Happy gardening! Rise Gardens

Response from risegardens.comAug 8, 2025

Hello Ty, I am so sorry for this incredibly frustrating experience. Having garden sitting idle for months is unacceptable, and we sincerely apologize for both the initial power supply failure and the long delay in getting you the necessary replacement parts. We completely understand your frustration. The reason for this extended wait is a significant supply chain issue with the control boards. While the replacement power supply was shipped, the control boards are still being manufactured. We've been informed by our production team that they are missing essential components—antennas and screws—to complete the final assembly. We know that having the power supply doesn't solve your core problem, and we're doing everything we can to get these parts and ship your control board out as soon as possible. Thank you for your patience during this difficult situation. Rise Gardens

Response from risegardens.comAug 8, 2025

Hello Melanie, We're so happy to hear that your garden has been a source of fresh greens and joy for several years. That's exactly what we hope for every one of our customers. We love that you've incorporated starting your seedlings with us and then moving them to your raised beds. It’s awesome to see how you've made your Rise Garden a part of your larger gardening routine. And thank you for the shout-out to our customer service team! We’re so glad we could get a replacement power block to you quickly and get you back to growing. Happy gardening!

Response from risegardens.comJun 23, 2025

Hello Michael, It's truly great to hear that our customer service team was so amazing to work with! We understand how frustrating it can be to receive a damaged order, so we're really glad we could be super accommodating and immediately arrange for those replacement parts. Thanks for letting us know you're happy with the service – we appreciate it! Rise Gardens Team

Response from risegardens.comJun 23, 2025

Hello Sofie, That's awesome to hear! So glad we could jump on it quickly and get things sorted for you. Rise Gardens Team

Response from risegardens.comJun 23, 2025

Hello Lynn, So awesome you've gotten so much from your Rise Garden! Love that you harvested tons of herbs, lettuce, tomatoes, and peppers, and even kept them going outdoors. It's great how easy it is with the garden handling water and nutrients. Super fun! Rise Gardens Team

Response from risegardens.comJun 23, 2025

Hello Mykola, This is awesome to hear! So glad to hear our support team hit the mark for you. We're always here to help! Rise Gardens Team