Ryan S.
Terrible experience here
Terrible experience here. I came to them looking for help. I had struggled for years with alcoholism and thankfully quick cold turkey a few days before showing up to Ria Health. Once I got an appointment they were pushing various medications on me and I declined. I was willing to stay in the program, continue coaching and continued to not drink. They would not approve my medical leave from work that I took to get straight, because I didn't show up sick enough. This is another big online pharmacy.... if you aren't taking medication they punish you. Buyer beware, they are not out for your welll being.
Response from Ria HealthJul 29, 2026
Hi Ryan, thank you for sharing this, and congratulations on the progress you've made — quitting drinking is genuinely hard, and staying committed to it matters more than anything else. We're sorry the experience didn't feel like a good fit for you. Ria Health's program is built around medication-assisted treatment (FDA-approved options like naltrexone, acamprosate, and gabapentin) alongside coaching, because the research shows this combination gives people the best odds at lasting recovery. That said, treatment should always feel like a partnership, and no one should feel pressured into a specific medication. We want every member to feel heard when they raise a preference like this. On medical leave documentation, our providers follow standard clinical guidelines to determine what a leave letter requires, and we know that can be frustrating when it doesn't match what you were hoping for. We'd genuinely like to understand what happened in your case and see if there's anything we can do. If you're open to it, please reach out to us directly at 877-908-3840 so we can look into this properly. We wish you continued strength in your recovery.



