RGK WheelchairsReviews of rgkwheelchairs.com

A pleasure doing business with RGK wheelchairs. Charlie Duncan was very kind and sorted out our problem quickly. Many thanks to her.

The willingness to see me at short notice. Very friendly and efficient. Ultimately found a good solution to my problem.

My first RGK wheelchair and my first custom built chair. I had a pretty clear idea what I needed in a wheelchair having used one for over 30 years now, but recent surgery meant that I had to get the lightest chair I could while still matching a fairly active lifestyle. A rep from another company referred me to RGK and to Lee Fawcett. Lee travelled up to meet me and brought a demo chair and between us we came up with the optimum spec. As a wheelchair user himself Lee knows his stuff. As I spend a lot of time outdoors (wild camping and kayaking) Lee's add in of a clip on front wheel has already proved a great asset. A couple of weeks after placing my order my Son suggested I request the option of removable push handles as I'm "not getting any younger" and I'm expecting this chair to be a longer term investment than any NHS option. This was no problem. Love the new chair and looking forward to covering many miles in it!

The process from start to finish has been amazing. Lee was really helpful and professional. I am very pleased with my sports chair and look forward to improving my game.

I was very impressed with Lee's knowledge about my new RGK Wheelchair. He was also very helpful with any questions I had about the wheelchair when he came to demonstrate the wheelchair which I eventually purchased. He also delivered my new wheelchair in plenty of time so I was also very impressed with his professionalism. I have had a couple of RGK wheelchairs in the past so I knew it was getting a top class product before I purchased it

My sons basketball chair was damaged under warranty. Spoke with customer service associate Charley Duncan and she took care of everything. She was kind, efficient and understanding. She went above and beyond ensuring my sons chair was repaired to an incredible standard within a week of reporting and delivered back to us in time for training. I was kept in the loop the whole time and I am really happy with the standard of repair. They even cleaned it up, replaced the ratchet strap and lowered the footplate without being asked to! Have always found RGK to be a good company but this experience was a really positive one.

Excellent customer service, with friendly and helpful team. Very quickly identified replacement parts for my wheelchair and shipped promptly. Thanks 👍🏻

Harry Farmer has helped me recently with arranging the fitting of solid tyres to my Tiga Sub 4 and also sourcing a temporary tyre for my StreetJet following a puncture. Without his help I would have not been able to use my StreetJet whilst I was waiting for a new tyre to come from Spain where the StreetJet is made.