RGK WheelchairsReviews of rgkwheelchairs.com

I have had a great experience with RGK and Jack Davey was so helpful in providing the support and advice in helping me to choose the right sports wheelchair to suit my needs. He made the process seamless and I am so pleased! Thank you so much.

Jack from RGK was brilliant and knew how to make my new chair fit me and my play style perfectly. The service and care that went into making my chair was brilliant and thanks to the Elite I'm able to play wheelchair basketball to a level I didnt expect.

I received my first RGK TIGA, which I'd been hoping for for a long time! The measurements were taken by a professional from Sunrise Medical, who was able to advise me perfectly and meet my expectations. It's fully welded for durability, with Spinergy XLX wheels. It's extremely light and active, just as I'd hoped. It's compact and looks great in red and black. Fast delivery and the day before my birthday. Excellent surprise! No disappointment, I recommend it.

Alan was wonderful helping me through the process and he made it very easy I love my new Octane sub4 chair. I would highly recommend Alan and RGK as service from start to finish has been amazing.

Even though the quality of their sport wheelchairs is typically good. Their local support in the country that we bought an RGK wheelchair (Turkey) is essentially nonexistent. We had our wheelchair damaged during a flight. We needed a declaration of the damage from RGK to go through the paperwork and deal with the airline insurance. We have never received any support as their support member in Turkey was unavailable. We have been trying for several months (from 7 Feb 2024) and still no support is provided.

Had my consultation with Lee from RGK and it was simply amazing. He really listened to what I wanted and needed but also gave his insight to what he thought would work better for me (me a 1st time chair user vs him a seasoned chair user). He was really knowledgeable about all things RGK and made the whole process easy for me. The chairs themselves where so comfortable and incredibly light! I couldn't belive it! I've not yet been able to lift a wheelchair on my own but I could with these. They also look really beautiful and sleek. I walked away from that appointment so hopeful and excited about my future. RGK really feels like a company that was truly made with actual wheelchair users in mind. I have nothing but great words to say about RGK and Lee. Excited to carry on my wheelchair journey with them.

Poor service. Many errors in the order confirmation. Endless waiting time for delivery (7 months) Parts were incorrectly assembled/welded. Redelivery of parts incorrect again. Customer service does not respond. They don't seem to care. Never again!

Brilliant experience with my second day chair with RGK. Alan my assessor was excellent and listened to my wishes and advised I get a Octane Sub4. I was going on Holiday a hoped I could get chair before the off. Alan said he'd do his best to get me the completed chair before departure and 2 days before we left I got my brand new Octane Sub 4. Love the chair, so light and easy to put in car for me and family. Really get experience with Alan and RGK from fitting to handover. Will definitely use RGK again, the best custom made Wheelchairs in the world.