Revolution MiningReviews of revolutionmining.io

Very easy to get set up! pay the invoice, ship the miners, wait till your online date and miners go live! Will definitely be hoisting more machines soon, Lena was very helpful!

I purchased a miner from Revolution and hosted it with them. Overall, it was a good experience, as my miner was received and has been functioning well in the few days it has been live. There are a few things that can be improved (which I have mentioned to support). There were a few instances where I reached out via the support form on the website, and did not get any reply from them, so it was unclear if they had received the messages. I included the same info in a text to them which was received and replied to promptly. I told them of my experience with the form, but they did not mention anything about getting those messages, so I am unsure if it is an ongoing issue. Every interaction I have had with them has been wonderful, they have been kind and knowledgeable in answering my many questions, both before my purchase and during the procurement process. I would use Revolution again for future hosting as they are knowledgeable, friendly, and very up-front about all of the hosting and miner costs.

First the Good - My miner is up and running as promised - Excellent customer service with questions promptly answered. - CEO has a verifiable presence on Linked In for added assurance to new customers - Fair pricing on equipment and hosting - You can pay with crypto The bad. -So far nothing apart from the fact that the miner I bought on July 21 with the online date of September can be purchased for 2k less in September for the same September online date. - The transaction meter does not update throughout the process. Gos from paid to delivered ignoring all the stated steps like shipped and in transit The Ugly After I paid for my miner, I was contacted 24 hours later with an additional $1400 fee sighting an increase in price by the supplier UPDATE 10/15/2024 My miner has been offline for the past 3 days since 10/12/2024. I used the contact form on the website and promptly got a response from sales who forwarded my plight to support and gave me their direct email. Since then I have contacted support and copied sales twice but no one has gotten back to me or even told me why my miner has been down for four days now. Mind you this is my first month. I hope things improve drastically because this is not cool.

The staff were accomodating and excellent service.

My order was placed at the end of May with expected delivery in September, and was properly delivered on September 13th. Great communication, swift responses to my requests for clarification or updates and a very pleasant experience overall. Lena from customer service has been a star throughout the process! I am deducting a notch from my rating, since in 3 days i have experienced two shutdowns of the miners which have reduced the overall mining by 9,4% on September 16th (data of Sept. 16th -source f2pool concerning this single day). The percentage may seem low, but with the prices of the miners and the increasing hashrates is an important number. I would definitely recommend Revolution Mining and will continue doing business with them.

They worked very well until the summer months. Since July my miner is pretty much not mining anymore. I understand the heat problem in Texas and Im fine if they shut my miner down for a bit, but the funny part is, they are still charging me for electricity for that period. And the worst is, they are not responding any of my 4+ enquiries about that. Their troubleshooting is terrible. My next miner definitely goes to Finland or another cold place.

Quick responses responses to questions. Simple process. Highly recommended.

After a somewhat disappointing start with Revolution mining, with delivery ETAs showing incorrectly due to a bug in their webpage logic, and a potentially faulty miner being delivered, things substantially improved. Revolution showed they cared about their customer's onboarding experiences, and setup a video conference with me to understand the issues I was experiencing. The call was friendly and a resolution to the above issues was put in place. I did have reservations about the level of time zone coverage they could offer Australia, but it was helpful they run their support hours in Pacific Standard Time (PST), which benefits the east coast of Australia. I would certainly consider expanding my hosting investment in Revolution mining. Purchasing this first miner really was a toe in the water, to test what they could offer me.