Robert M.
Performance since October
Current performance since October has been below expectations. I am experiencing degraded uptimes, excessive curtailment, over 2 week response times on emails for support, they are currently operating like a distressed company and they continue to bill me 100% electricty costs even when uptime falls below 50% and now below 25% since October. Current Status 2 miners out for repairs, 2 miners on site, for which 1 miner is actually active on the Luxor Pool account and that's been hashing close to zero. Simple pool config reset takes weeks, to be identified and weeks more to be responded to. As a new customer back in May they were operating and meeting expectations with 80 to 90% uptime and fast same day response. Now, they are below expectations and very slow to respond. Hopefully they respond to my last couple of emails with good news. Update 12/10/2025 I appear to have close to full uptime on the 1 miner, still connected to Luxor pool. I have 1 miner not accounted for. And 2 still out for repairs. I've got new emails out to Revolution for a support ticket. Hopefully we can get 2 miners running as soon as they do a sweep of the facility.