RevogetReviews of revoget.com

Response from RevogetApr 12, 2026

Hi Laura, we're truly sorry about your experience and we completely understand your frustration 😔 We take product quality very seriously, and we want you to know that a few weeks ago we identified a batch of orders that went out with memory foam that was softer than our usual standard. We've already resent replacement pillows to all affected customers at no extra cost, ensuring they receive the quality they deserve. If your pillow was part of this batch, we'd love to make it right for you! Please reach out to us at [email protected] and our team will be happy to assist you right away 🙏 We truly appreciate your feedback and hope to have the chance to restore your confidence in our product 💙

Response from RevogetApr 4, 2026

Hi Bonnie, we sincerely apologize for the confusion in our previous reply — we mistakenly assumed you had ordered a pillow, and we're sorry about that mix-up 🙏 We truly appreciate you taking the time to share your experience and your honest feedback. We understand the delays were frustrating, and we're sorry you had to go through that. We're glad that despite the setbacks, your order has finally reached you! We hope you enjoy your patch and that it brings you the relief you're looking for 😊 If you ever have any questions or need anything at all, please feel free to reach out to us at [email protected] — we're always happy to help! 💛

Response from RevogetApr 2, 2026

Hi Dena, we're truly sorry for the delay you've experienced with your order 😔 We completely understand your frustration, especially when you're waiting for something to help with pain — we know how important it is for you to receive it as soon as possible. We've looked into your order and our team is fully aware of the situation and is working hard to speed up the delivery as much as possible. Please know that you can always reach out to us at [email protected] for any questions or concerns — helping you is our top priority and we want you to feel confident that we're here for you every step of the way. We truly appreciate your patience and we're doing everything we can to get your order to you 💙

Response from RevogetMar 7, 2026

We are sincerely sorry for the frustration and the delay with your order, Melanie! 😔 Our support team has already replied to your email with all the information you need regarding your delivery. If you haven't seen our message yet, please double-check your spam or promotions folders, as it most likely landed there by mistake. 📁 We want to assure you that we are always attentive and ready to help answer any of your questions, so please feel free to follow up with us at [email protected] so we can get this resolved for you!

Response from RevogetFeb 25, 2026

We are very sorry to hear about your disappointing experience and the trouble you've had reaching us! 😔 Please don't worry at all, we are here to help you with the return process. Kindly write to us at [email protected] and our support team will respond to you right away to get this sorted out for you! 📨✨

Response from RevogetDec 3, 2025

Hi Mrs. Shona Harris, we sincerely apologize for the frustration you've experienced with tracking your order! 💙 We completely understand how concerning this must be. We've reviewed our records and can confirm that we did receive your email on December 1st and our team responded with tracking instructions. We also received your follow-up email today, December 3rd, and our team has responded again. If you haven't received our responses in your main inbox, please check your spam or promotions folders as sometimes our emails can end up there! 😊 Please don't worry - your order is on its way and progressing normally! For orders to the United Kingdom, standard shipping typically takes 7-14 business days after processing. Since your order was placed on November 25th, it should arrive within the expected timeframe. We understand the tracking numbers can sometimes be difficult to use, but rest assured your package is en route to you! If you continue to have any issues or can't find our emails, please reach out to us at [email protected] and we'll personally ensure you get the help you need. Thank you for your patience! ✨

Response from RevogetOct 8, 2025

Hi Gertrude, thank you so much for taking the time to share your honest feedback with us. We're truly sorry to hear about your experience and the frustration with the delivery time - we completely understand how disappointing that must have been. 😔 Your feedback is incredibly valuable to us because it helps us improve, and we genuinely appreciate you sharing this. Regarding the pillow itself, we want to make sure we understand your concern about the lower leg support. Many of our customers actually use the pillow successfully without additional support on the lower part of their leg and have found great relief. We've also seen lots of customers purchase two pillows - one for between the knees and another for the ankles - which provides that full leg alignment you mentioned in the photos. We totally get that it might feel different at first! We usually encourage our customers to give it at least 14 days because there's often an adjustment period. What we've learned from thousands of customers is that most people who stick with it end up getting used to it and find it really starts helping with their pain and sleep quality. That said, we completely respect that it might not be the right fit for everyone, and we're here to help you with whatever option works best for you. If you'd like to discuss this further or need any assistance, please feel free to reach out to us directly at [email protected]. We're here to help! 💙

Response from RevogetAug 4, 2025

Hi Hillori! 😊 We're so sorry to hear about your disappointing experience with your Revoget pillow! This is definitely not the quality we expect our customers to receive, and we completely understand your frustration. Please don't worry - we want to make this right for you immediately! Could you please send us some photos of your product to [email protected]? It sounds like you may have received a defective product, and our team will provide you with a solution right away once we can see the issue. Thank you for bringing this to our attention, and we'll get this resolved for you quickly! 💙✨