Revel SystemsReviews of revelsystems.com

Training was very incomplete... system has all the features I want, but the technician that came out was not very knowledgeable of the system and what could or could not be done with reports.

Not happy at all. Have complained. Zero response back. Lack of support. Have been told flat out on countless questions. They can not help or answer. All those questions were based on things we needed for our system to work. False sales pitch Literally have had three random customers waiting at our pos to be cashed out .... had them make comments on how they hated Revel themselves. They all worked in other restaurants and said the system is bull

best decision I took. Within a week I saw the improvement. Easy to use, fast to training new employees, gives a bunch of reports and gives a very detailed control over all actions made by the users. Local support in Costa Rica is highly efficient, respond fast and makes sure the problem is solve.

Revel Systems is definitely one of the most user-friendly point of sale that we have used in our store. With the cloud-based feature, no physical server is required to be at the business. This reduces the initial investment cost. In the same way, technical support is available 24/7, which eases any stress you may experience when an unexpected event happens. Revel is always working on upgrades and their developers try to keep up with integrations with other apps. Highly recommended among other POS systems.

Great team response via email or phone calls. The entire system is top notch and has done everything I hoped it would. When a new feature is requested a work around seems to be something they are willing to look into. I am very happy we chose Revel!

Been with revel now for a while and overall satisfied with the software and reporting with backend easy to use. Aside from that we've had horrible experience with technical difficulties in both our shops in regards to printer communicating with pos, terminals malfunctioning and access points not working. When the system works it's great, when it doesn't it's horrible. Support is yes easy to get ahold of, but horrible at solving issues quickly.

Revel POS systems is the post Reliable POS systems I've ever seen

The software is good and has lots of awesome features. Support is always available, but the software does need some catching up to do. Mobile platform not very good. Has glitches that create havoc when they do happen. It seems that you have to do Calling to tech every three months or so for a major issue. That said its pretty useful to see info live.