Pierre D.
Run Away!!
Worst experience with a supplier since my opening! I saw the all the bad reviews about the support before signing up but my Sales represent based in UK told me that I will have a UK support and it will be very different. And as an IT, I told myself that I will succeed to setup the POS by myself with the documentation. You can’t. The documentation is not up to date, you have limited privilege on admin and the support UK or whatever is the most useless support I ever encounter. I have spent/wasted 20 days to try to setup the POS for nothing, spending hours with the ‘don’t care/don’t know support’. I just gave up at the end.
Response from Revel SystemsJan 13, 2016
Pierre, we sincerely apologize that we weren't able to provide better support for your setup. We value your feedback as we continue to improve our support teams.