Shawna W.
This is a decent system but it would be …
This is a decent system but it would be nice if you could delete tables when their no lower relevant.
Revel Systems is a feature-rich business platform transforming the way business is done by integrating all operations and customer channels, driven by the Point of Sale, into a single dashboard. Designed to maximize security, stability, ease of use, and service delivery, Revel’s ecosystem replaces bulky, expensive legacy solutions with a quick, intuitive iOS-based POS platform that combines cloud-based technology and the mobility of the iPad. We work with all businesses—from small merchants to global enterprises—looking to modernize, future-proof their operations, and implement a system that adds value through incremental revenue, cost reduction, and a better experience for customers and employees.Revel’s MissionRevel seeks to disrupt and modernize the state of commerce by providing businesses of every size the tools necessary to thrive.
Revel Systems (revelsystems.com) has 425 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Claim this listingAdministration & Services
Excellent

Administration & Services · New York, New York
Excellent

Administration & Services · RIVERTON, Wyoming
Excellent

Administration & Services · Nashville
Excellent
425 approved reviews, newest moderated first
Shawna W.
This is a decent system but it would be nice if you could delete tables when their no lower relevant.
Jamie
Good system lack integration needs for 3rd parties. Needs to correct KDS (Kitchen Display System) does not work as it is sold currently. Have been contact with them for 2 years about correcting it with no help whatsoever. The only response is we may be getting to it.
Becky
Revel definitely makes the business life easier!! An excellent POS program and the customer service is amazing!
Joe
I gave it 3 stars because when the system was set up it was done so to connect to a wireless network in my store. When it disconnects from this network, it is very cumbersome to re-connect. For example, we lost power one day, you would think everything would re-connect, not so. We had to troubleshoot re-connection by calling the internet provider, the firewall company, and then the Revel customer support, all during busy operating hours. We were down for a day, which is totally unacceptable in retail. Don't care for the monthly costs associated with it as well, consider them high for having multiple workstations and no price break. Would like to see more inventory control reporting. On the plus side, this is my first venture into a cloud based POS, so I like the instant ability to see sales and labor data.
Response from Revel SystemsOct 2, 2017
Hi Joe, Thank you for the honest feedback - we do appreciate it. I manage customer advocacy and will be sharing your feedback with our leadership team. I am glad to hear that the Revel reporting functionality is working well for you so far. Regards, Sarah at Revel
Michael
Excellent – no reservations, I would recommend this company to anyone
EDR from S.
We have had Revel for a few months now and we really love it. There have been a few glitches but we have been able to work through them and fix the issues. Great POS system
Pieter
Great software very user friendly has helped my business get control of my inventory.
Response from Revel SystemsOct 2, 2017
Hi Pieter, Thank you so much for the review! Very glad to hear that the inventory management functionality is working well for you! Cheers, Sarah at Revel
Matt
Easiest scheduling system I have ever used. Way less issues than trying to build schedules in any other format. I love it!
Response from Revel SystemsOct 2, 2017
Hi Matt, Thanks so much for the 5-stars! Happy to hear that Revel is working well for you so far. Cheers, Sarah at Revel