Revel Systems Reviews | Read Customer Reviews of revelsystems.com

Revel Systems Reviews | Read Customer Reviews of revelsystems.com

Revel Systems reviews

425 approved reviews, newest moderated first

Nicole
Feb 23, 2018
I researched several POS systems before…
I researched several POS systems before making the final decision to go with Revel when I started my business almost one year ago. I am happy to say it was a great decision! I had an excellent experience from the first demo to backend set up and training, integration with credit card processing (Thank you Rob!) and software upgrades etc... The system is reliable, and super user friendly and the customer service team is top notch. Everyone I have spoken with is competent and courteous and they keep you updated on other services that help build your business. So glad to have them in my corner!
Response from Revel SystemsFeb 24, 2018
Hi Nicole, Wow, thank you for sharing your experience with Trustpilot! Very pleased to hear that you are happy with your decision and have had a great experience so far with the product and customer service. That is always our goal! Thank you again for the 5-Stars! Cheers, Sarah at Revel
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Kari
Feb 22, 2018
Love your system
Love your system. Makes checking out customers easy. When we have had to call, our issues have been resolved the same day. If possible, would like to make a recommendation. Many of our customers don't wish to have a receipt after a credit card transaction. Can we have a "no thanks" option added?
Response from Revel SystemsFeb 23, 2018
Hi Kari, Thank you so much for the review and feedback! You are definitely able to control receipt options for credit card transactions under Settings > Receipts > Signature screen allow no receipt -- once that is selected you will be given the option to not print a receipt for that type of transaction. Thank you again for sharing your thoughts on Revel. Cheers, Sarah
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Jay
Feb 22, 2018
A good system with a few issues by far…
A good system with a few issues by far and away better than some other iPad pos systems.
Response from Revel SystemsFeb 23, 2018
Hi Jay, Thank you so much for leaving us a review on Trustpilot! Always interested in hearing our customers' feedback and suggestions. Please feel free to get in touch if you would like to share any specifics with me at [email protected]. Thanks again! Cheers, Sarah at Revel
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Angelica
Feb 15, 2018
I love how revel systems is easy to…
I love how revel systems is easy to operate and how the system makes the reports for you and are easily accessible. I also enjoy the pricing of The product. They do not have fees for the usage of the product. which is great because they show that the product is made for their clients. Their customer service is great too. They are very attentive and they show that they care about the growth of your business. I would definitely continue to grow with Revel Systems.
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Garth
Feb 9, 2018
Revel is Excellent.
They have been very responsive in getting back to me and addressing my concerns.
Response from Revel SystemsFeb 9, 2018
Hi Garth, Great to hear that you are happy with Revel customer service! Thank you for taking the time to leave us a review. Cheers, Sarah at Revel
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Brian
Feb 8, 2018
ABSOLUTELY THE WORST SYSTEM I HAVE EVER …
ABSOLUTELY THE WORST SYSTEM I HAVE EVER USED. ALOHA WAS BAD, THIS IS A THOUSAND TIMES WORSE
Response from Revel SystemsFeb 9, 2018
Hi Brian, I am sorry to hear that your experience has not been a great one. I will be putting you in touch with our customer service team so that we can better understand what issues you are having and turn things around. We do apologize and definitely want to make Revel work well for your business! Regards, Sarah at Revel
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Matt
Feb 1, 2018
Great support staff
Great support staff! Thank you!
Response from Revel SystemsFeb 2, 2018
Hi Matt, That's what we like to hear! Thank you for the 5-stars! Cheers, Sarah at Revel
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Sam
Feb 1, 2018
Excellent system with great customer …
Excellent system with great customer service.
Response from Revel SystemsFeb 2, 2018
Hi Sam, So glad to hear it! Thank you for taking the time to leave us a rating! Cheers, Sarah at Revel
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