Retro vGamesReviews of retrovgames.com

​❌ Absolute Trash – Sent a Counterfeit, Moldy Controller! ​I am incredibly disappointed with Retro V Gaming. I paid for an official, authentic PlayStation 3 controller, but what they sent to my house is a complete joke. ​First off, the controller is a blatant counterfeit, not an official Sony product like they claimed. To make matters worse, the power cord they threw in is absolutely disgusting—it is covered in visible mold and decay. It looks so bad that it honestly feels like a safety hazard to even plug it into my console. ​Asking me to leave a review after shipping out this kind of hazardous bull crap is wild. Do not buy from them if you are expecting actual authentic, clean gear. Absolute rip-off.

Never have reviewed anything ever but I think yall should know. Bought 3 different Pokémon games and received only one bc they for some reason wanted to send them all individually(no box and all just the cartridges) and still failed to receive the order nearly 2 months later do to “reshipment issues”either way 591$ not well spent. Only 1 of the 3 games have actually showed up :( Ps: I will say my copy of soul silver is in good condition and legit but still at what cost

Thay took over 3 months to get me my refund! Thay never could get it right so no cash refund i had to finally insist on a PS 1 and the 6 memory card?Alan the man who helped me out is great person this company is lucky to have him! Will never do bissness with them again and will tell everyone else not to do bissness with them either!!!!!!!!👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎❤️‍🔥👎👎👎👎👎👎👎👎

I ordered an Xbox back In Nov. 2025 for a Christmas gift for my son. At the time they were running a promo, get two controllers and games included so I got it. After opening the gift for Xmas discovered they sent me the wrong Xbox! After submitting my info. they reached out to me, then lost my claim and told me to send everything again. Second time around I only took pics of the Xbox since that's what was wrong. I was sent the wrong Xbox a second time, with no wires, controllers, or games. I sent back the wrong Xbox and finally got the correct one in March! I didn't get any controllers or games. They are now telling me the order never came with multiple controllers or games and unless I can prove it with pics or order info I can't get a refund or the additional items. Since it's taken so long my email and pics have auto deleted. When they sent out the original order info. they only showed and included the Xbox, with one controller. When I sent back my original order to them it weighed 9lbs 5oz. A single Xbox and controller with cords won't equal that amount that amount shows there were other items in the box. They can't or won't pull up the original order they received from me. When you call the # it's the same person answering every time. You never get a call back from them, only email responses. The one time I did get a call was an accident as I could hear adults and kids talking. DO NOT GIVE YOUR MONEY TO THIS COMPANY THEY ARE A SCAM AND FRAUD

Wow i really messed up not doing my research more on this company before ordering. dont make the same mistake I did and stay far far away. They send you fake tracking labels to think your issue is being resolved, just so you dont do a chargeback in time. Absolute garbage service.

This place doesnt deserve a one star, it’s just a tourist trap.

This company is run by scammers so be careful of your information. Stay away from their websites, they go by Retro vGames / RetroFam. Do not trust them scammers. If you have already ordered from them and have any issues with your order go file a complaint to your state attorney general or state of consumer protection office right away. It will take at least 10 complaints to get immediate action and attention to stop this company from existing. Again, DO NOT BUY FROM THIS COMPANY. Stay away!!! Look elsewhere.

I ordered an "official", blue, Sony PS3 controller for $42, but instead received a cheap, Chinese knock-off (which is also offered on their site, but for $25). I emailed their help, who requested a photo of the controller I had received, which I immediately sent. Since then (10 days hence), I've heard nothing and have had my emails, voice mails (nobody ever answers the phones), and website form submissions ignored. This was a bait and switch if I've ever seen one, and I have since put in a charge dispute with my bank. Their one-year warranty is worth nothing if they don't respond!