Eric, V.
Product Was Never Shipped
Tracking was sent after several days and multiple emails asking for the status. Nothing was ever shipped though after a week. I finally filed a complaint with Paypal, and they refunded my money. STAY AWAY!

We provide a quick and easy solution for those trying to avoid the do it yourself part of a retro gaming system. We have worked to improve the software with all the feedback we have received. Though we find our hardware highly affordable compared to the market, if you still want to go the DIY route we are still happy to help. We have videos and our support is always available for any build questions even if you aren't a customer!
Retro Naut (retro-naut.com) has 35 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Eric, V.
Tracking was sent after several days and multiple emails asking for the status. Nothing was ever shipped though after a week. I finally filed a complaint with Paypal, and they refunded my money. STAY AWAY!
Christopher C.
The unit does not work. I reached out to them via e-mail and the customer service support line and have yet to hear back. that was over a week ago. Would not recommend.
My N.
I sent multiple emails for help with the remotes but no response was given. Also, non of the Dreamcast games respond to the remotes.
Joshua G.
No response from customer service. My remotes are not configured so I can’t really play well and the games have a terrible lag.
Slash_Dragoon
The company had a shipping issue that resulted in them resending the device which was fine, they had included a hdd with it that I don't recall having to pay extra for which was great. Their are a few reasons why I only gave them 2 stars. 1.) The included hard-drive is small capacity. 2.) Some of the games I requested were not on the device, even though I had specified for them to be added. 3.) When I went to copy the hdd contents to a larger hdd so that I could add those games, the device didn't recognize the new hdd and wouldn't 'see' the games on it. 4.) The commodore 64 games don't work without the commodore pass codes, and while I found a few passcodes online it appears the retro naut doesn't let you enter anything in the spaces where you are supposed to type the codes. 5.) The controller setup is wrong, it has several buttons flipped and I found that when I button Map my controller it only uses the mappings while playing the games and not while on the homescreen or menus, which made navigating a pain. I will say that the running of the games was smooth and I found loading the games easier than I expected, and while the company had no support after my receiving of the device they did try to fix the shipping issue that had occured before I received it. After a while I just stopped using the device and instead copied the games from the hdd to my everdrives, saved me hours of rom hunting.
Kyle M.
An excellent collection of games with the added benefit of save states (which have really come in handy on my chrono trigger playthrough). It's a sleek little machine with more games than I ever could hope to play. Great customer service too!
Heather T.
System does not come with a power cord. There's no instructions. The controllers that came with the system would not sync to the system. Honestly I believe it was a waste of money.
Ryan K.
I love this company not only very helpful but I return something items and change for another item with no problems at all frist came a weird way do to holiday time but it got here in one piece but I would think that u would love old classic games this is for u hooray