My N.
I sent multiple emails for help with
I sent multiple emails for help with the remotes but no response was given. Also, non of the Dreamcast games respond to the remotes.

We provide a quick and easy solution for those trying to avoid the do it yourself part of a retro gaming system. We have worked to improve the software with all the feedback we have received. Though we find our hardware highly affordable compared to the market, if you still want to go the DIY route we are still happy to help. We have videos and our support is always available for any build questions even if you aren't a customer!
Retro Naut (retro-naut.com) has 35 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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My N.
I sent multiple emails for help with the remotes but no response was given. Also, non of the Dreamcast games respond to the remotes.
Slash_Dragoon
The company had a shipping issue that resulted in them resending the device which was fine, they had included a hdd with it that I don't recall having to pay extra for which was great. Their are a few reasons why I only gave them 2 stars. 1.) The included hard-drive is small capacity. 2.) Some of the games I requested were not on the device, even though I had specified for them to be added. 3.) When I went to copy the hdd contents to a larger hdd so that I could add those games, the device didn't recognize the new hdd and wouldn't 'see' the games on it. 4.) The commodore 64 games don't work without the commodore pass codes, and while I found a few passcodes online it appears the retro naut doesn't let you enter anything in the spaces where you are supposed to type the codes. 5.) The controller setup is wrong, it has several buttons flipped and I found that when I button Map my controller it only uses the mappings while playing the games and not while on the homescreen or menus, which made navigating a pain. I will say that the running of the games was smooth and I found loading the games easier than I expected, and while the company had no support after my receiving of the device they did try to fix the shipping issue that had occured before I received it. After a while I just stopped using the device and instead copied the games from the hdd to my everdrives, saved me hours of rom hunting.
Heather T.
System does not come with a power cord. There's no instructions. The controllers that came with the system would not sync to the system. Honestly I believe it was a waste of money.
Jeffrey C.
The order and website was great but I paid for rush shipping and it’s been 3+ weeks and no update to the tracking ID. I did get one email from a support person when I first inquired about the delay but nothing since.
Patrick G.
Not only was the delivery late, email was non-existent no communication whatsoever. Half the games on there don't work. Dolphin is all messed up. X-Men children of the Adam doesn't even work. Artwork is missing from half of the games. The Nintendo DS emulator games don't work at all.
Nicholas R.
Product didn't work like promised