Retainers DirectReviews of retainersdirect.com

4.11,098 reviews
Dental Services
Montgomery NE Blvd 11024, Albuquerque, New Mexico

Retainers Direct

About Retainers Direct

Buy retainers from Retainers Direct today! Run by board certified orthodontists, our selection of clear retainers and whitening products come backed by the industry's best money-back guarantee! Shop now!

Retainers Direct (retainersdirect.com) has 1,098 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: retainersdirect.com
Website: retainersdirect.com
Category: Dental Services
Location: Albuquerque, New Mexico
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 48% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Retainers Direct reviews

1,098 approved reviews, newest moderated first

Megan M.
Aug 23, 2022
Easy ordering
The website is easy to use. Anxiously awaiting my impression kit.
Response from Retainers DirectAug 25, 2022
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Anastasia
Aug 19, 2022
The retainer fits great
The retainer fits great, I was worried my impressions weren’t going to be good enough but you were able to adjust some spots that didn’t come out so great and fix it. I am happy to have my retainers again, the only downside is the case that came with it doesn’t fit my retainer inside.
Response from Retainers DirectAug 25, 2022
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Laura A.
Aug 19, 2022
Quick personal responses
Whenever I have questions, I receive a personal text or email right away answering my question or resolving my issue.
Response from Retainers DirectAug 25, 2022
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
KAL
Aug 18, 2022
Great
Easy and great ordering experience
Response from Retainers DirectAug 25, 2022
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Xander O.
Aug 18, 2022
The top one dont fit
The top one dont fit
Response from Retainers DirectAug 25, 2022
Xander, I’m so sorry, and we sincerely apologize for your retainer not fitting correctly. Please reach out to us at ([email protected]) so we can make it right.
Lisa M.
Aug 16, 2022
A very good deal and very helpful company, just make sure to follow exact directions
The process is pretty straight forward and comes complete with a video and two sets of trays depending on the width of your mouth. My first attempt did not go so well but the response and guidance I then received was very helpful. When I mailed back my impressions they still needed a bit of a modification but the company was super helpful and the retainers fit just right!
Response from Retainers DirectAug 25, 2022
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Retainers Direct. We look forward to serving you for many years to come!
Sherry
Aug 15, 2022
Had to rebuy puddy as we were told our…
Had to rebuy puddy as we were told our impressions failed. We followed all directions and this was the best we could send after using all of the original puddy. Very frustrated that we needed to spend an additional $27 and no idea if trays are coming as we cannot do this without trays. Already not happy with this process.
Response from Retainers DirectAug 16, 2022
I am sorry that the initial impression did not work. Of course the tray is sent along with the putty. We always give your initial money back within 60 days of your order.
Kelvin M.
Aug 11, 2022
Im a Return customer!
Im a Return customer!
Response from Retainers DirectAug 15, 2022
Hey Kevin, So great to hear! You can always send us an email and receive discounts if we still have your impressions saved on reorders.

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Easy ordering

The retainer fits great

Quick personal responses

Great

The top one dont fit

A very good deal and very helpful company, just make sure to follow exact directions

Had to rebuy puddy as we were told our…

Im a Return customer!

About Retainers Direct

About these reviews

More in Dental Services

OvernightSmile

uniquesmileturkey.com

Edison Companies

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Retainers Direct reviews

Easy ordering

The retainer fits great

Quick personal responses

Great

The top one dont fit

A very good deal and very helpful company, just make sure to follow exact directions

Had to rebuy puddy as we were told our…

Im a Return customer!