Retainers DirectReviews of retainersdirect.com

Response from Retainers DirectMar 4, 2020

Thank you for taking time to write us a review. We appreciate you. Darren

Response from Retainers DirectMar 4, 2020

That was the idea when I started Retainers Direct. Retainers from the orthodontist are too expensive and people are too busy to go to into the office. Thank you for the great review. Darren

Response from Retainers DirectMar 4, 2020

Thanks Judy for the great review. I am an orthodontist and saw so many people in my office that no longer had retainers. Retainers Direct is an "at home hack" to get affordable retainers without visiting the orthodontist. Darren

Response from Retainers DirectMar 4, 2020

Thank you for the great review! You are right, it is all about getting an accurate impression. Thanks for the tip on communicating with our customers. Darren

Response from Retainers DirectMar 5, 2020

Thank you so much Tricia for taking time to write this review. I started RD because retainers are too expensive from the orthodontist and I envisioned being able to make professional quality retainers without going to the orthodontist. It has taken us 2 years to dial in the process and I am so pleased it worked out well for you. These are the same retainers all my patients get when they get their braces off. Please tell your friends. Darren Haltom DDS , MS

Response from Retainers DirectMar 5, 2020

Thanks Monique for your honest review. The process has several steps and each has to be exactly correct to end up with an ideal retainer. we are still learning how to make these predictably without a patient in front of us but we are getting better everyday. Thanks for giving us a second chance and I am so pleased you are happy with your retainers. Darren

Response from Retainers DirectMar 5, 2020

Thanks for the great review. I agree that the impression process is pretty simple if you take your time and follow directions. Thanks for giving us a chance. Darren

Response from Retainers DirectFeb 10, 2020

I am sorry your retainers did not fit. We make the retainers in the same way all orthodontists make clear retainers. The difference is our retainers are made from the molds you sent us. The difficulty in the process is capturing enough detail from that impression to make an accurate retainer. We offer a 100% money back guarantee because we understand that providing accurate retainers for a fair price is not easy. Please email me at [email protected] so I can make this right. We are a growing family business and are committed to outstanding customer service. Darren Haltom