ResyReviews of resy.com

Just wasted thirty minutes of my life on this godawful site. Blinking red dot from hell. Has the reservation gone through? Has my login been accepted? Why is today's date on the reservation instead of the one I want? Hire a real person all restaurants, and stay away from Resy. I almost bailed on reserving altogether. I will be communicating this to the restaurant. Imagine the number of customers lost who didn't bother.

I tried to book a reservation for for a restaurant in London using Resi and thought i had made it given i gave my CC details and had chosen a time at the restaurant. Instead they only took my registration details and did not confirm that the reservation had NOT been made. This is beyond belief for an application whose sole purpose is to take reservations and nearly cost me my reservation (thankfully I managed to book at the time I wanted anyway).

They are lucky they get one!! These jerks stole $2297 from me!!! They won’t give it back and the owners when I contacted them told me that they weren’t the owners!!!!

Tried to make a reservation, but the app didn't all me to complete the reservation using my Platinum card, so I tried using a different CC, but this time, the app said that the table was no longer available ... all within two minutes. I hadn't refreshed the page or left it. So, I'm guessing my experience mirrors that of the many others who hate this app. Sorry.

This is the worst app in the world. Not user friendly. Now they won't let you use it if you have android. They took over every restaurant god knows how. The people that work there must know how bad the app is. Why are you doing this to us?

Deleted this app after my first attempt at using it. Received very confusing "confirmation" email that required reaching out to support to clarify. Later, there was no apparent easy way to add a person to our dinner party - I can't rule out my human error, but I never had this difficulty with Open Table app. App took more time and created more hassle than simply calling the restaurant.

Would give no stars if possible. I don't know how they can make such a simple product with so many established competitors so poor. Firstly log in and registration is completely busted. I had to create a second account as I couldn't log in or reset the password for my first account. Second - they don't send any booking reminder or confirmation a few days out from a reservation whuch is just plain weird. You would think at very least if there is a no show fee you would double check if someone can still go ahead of time

The service is dysfunctional. I couldn’t log in despite having an account. Password reset doesn't work. UI is confusing. I can’t believe they are still going.