ResyReviews of resy.com

just tried to make a reservation at Papa Haydn in Portland OR, but it never sent the phone verification. I waited 5 minutes and tried a second time and then a third and then decided to go somewhere that uses OpenTable. At least the one works.

I made a reservation at a local seafood restaurant, 24 hours in advance, for lunch. When I arrived, the hostess had no record of the reservation. There were others waiting for a table, but I showed her the Resy confirmation on my phone and she found a table right away. That's the first time Resy has had a glitch. Not sure if it was a Resy error or the restaurant's.

Too hard to log in and get reservation confirmed. Requires both text verification and log in credentials (then crashed, in my case). Faster and easier to just call the restaurant, I’m afraid.

Edit: Their support team asked me to reset my network settings, which eventually resolved the issue, but they didn't tell me that I'd be losing all of my wifi and bluetooth connections and passwords. So in the end I don't think it was related to Resy or their services, but their support team should tell the user the ramifications of what they're asking them to do in order for us to make informed decisions about whether, and when, to do it. I've received dozens and dozens, every 5-15 minutes, of "reminders" for a reservation that is already in the past. I reached out to support and their advice was to reset my phone network settings, which deleted all of my wifi passwords and bluetooth settings, creating a giant hassle for me, and it didn't fix the issue.