Our resume writing services have won clients jobs with thousands of organizations. We also offer customized cover letters and highly effective post-interview follow-up letters.
Resume Writing Group (resumewritinggroup.com) has 242 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
resumewritinggroup.com
Website
resumewritinggroup.com
Category
Education Services
Location
Mesa, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 29% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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This service is wonderful! They really are a class act!
This service is the best in the industry. They are very prompt, professional and responsive to the clients needs. I give them the highest recommendation!!!
OZ
Ormai Z.
I was unemployed for nearly 2 years…
I was unemployed for nearly 2 years before I found Resume Writing Group. They helped me place my order over the phone, explained what they could do to help with my resume, and even pointed me in the right direction for getting a new job. After getting my new resume, I asked my writer for a change and he was able to make the adjustment for me promptly. I got started applying for jobs and the difference was incredible. It took me about three weeks of applying but I got 6 interviews and 3 job offers. I ended up accepting a job where I actually made more than when I got laid off.
AS
Ashlei
Continue your search for resume writing services
I reached out and paid for services with Resume Writing Group back in the fall of 2021. I decided to go with this company because, at the time, they offered “satisfaction/money back” guarantee and they were reasonably priced. After receiving the first draft of my resume, I was shocked and disappointed by the number of grammatical errors and lackluster appeal. I reached out for a revision. The writer returned my resume with 1 or 2 adjustments.
Sadly, I was displeased with both resume options produced, however, I decided to be patient and utilize the final draft during my job search. That was a waste. Thank God I was not unemployed at the time of my job search because the resume they provided grabbed the attention of no one.
I decided to reach out to Resume Writing Group with my concerns. Ideally I would’ve liked my money back, but I understood time had passed (while trying to give their resume a chance) and it wasn’t likely I’d receive a refund. I was willing to settle for another revision. After reaching out, I felt their response was dismissive, lacked a reasonable solution, and my reality was I no longer had faith in their ability to produce a quality resume for anyone other than a high school or college student. I’ve since sought the services of a different company and fortunately received a better quality resume.
My advice would be to proceed with caution. If you’re expecting a resume with a “Wow” factor, this is not the company to go with
Response from Resume Writing GroupJul 27, 2023
Our team at Resume Writing Group has been successfully crafting resumes for over 20+ years, and we average a 98.4% success rate for getting our clients hired. Although we try to make sure everyone has a great experience with 24/7 customer service via phone, live chat, and email, it is not always possible to please every customer.
In this instance, the customer ordered our services two years ago. She asked for one small change to the resume, which we promptly made for her. We then didn't hear from her for eight+ months. Our money-back guarantee must be claimed within 90 days, which we feel is already pretty generous. In certain instances, we're willing to make an exception, but we can't extend the guarantee forever.
After reviewing the resume our writer put together for the client, we're even more confused by the client's dissatisfaction. We fixed dozens of grammatical errors on her original resume, completely rewrote all of her content, developed a new ATS-compliant format, and ensured the resume met all modern standards.
At the end of the day, we're the only company that offers a money-back guarantee, free unlimited revisions for 30 days, and entirely in-house, USA-based writers. Our team has successfully helped over 150,000 people get hired; and we do our best to help every client.
LA
L. A.
Super fast turn around
Super fast turn around. Really listened to me to get a feel for my skills and work history. Highly recommend
SL
Stacia L.
The process was very efficient
The process was very efficient, and I had my new resume within a couple of business days.
My resume looks great!
DS
David S.
Best Work
Reached out to this team after reviewing some samples of their work, all I can say is resume they put together is "THE BEST" I've ever had done.
If your looking to refresh your resume this is the team to use.
KUDOS
AN
Annette
Ryan did an amazing job!
Ryan reached out for any additional information needed and responded quickly to any inquiries I had. The turnaround time was fantastic and the end result was great!
Response from Resume Writing GroupJun 26, 2023
Thanks for those kind words, Annette! Our entire team at Resume Writing Group loves to help people with their careers. Please reach us anytime at 1-800-466-3076 or hop on our website if you have any questions.
TC
T C.
Please save yourself the time
Please save yourself the time, energy and money. While attempting to be kind, and hold courtesy for the resume writer as the website indicates. I did not find all my information was loaded within the way that was necessary, the format for the type of resume that I specifically was asking for assistance with came back in a document that was not ATS driven but my master resume copy and pasted with specific information pasted in. The cover letter was helpful. The engagement team that is apart of the organization that I am working is reviewing resume; I am not sure if by asking for the resume to be reworked once if the resume may be refunded. However, at this point I am not satisfied with what I purchased. Please save your time, and potentially money.
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Based off of the response below, I'd like to clarify a few things. The resume was updated once. I have had it revised 8 times myself. I have received no new emails despite reaching out numerous times. I have only received a notice from trust pilot. I do not trust resumewritinggroup.com based upon these practices.
Response from Resume Writing GroupJun 24, 2023
We were disappointed to read this customer's review given that we went out of our way to help her with her Federal Government resume project and provided a significantly improved resume for her.
The customer has only had her resume for two weeks, our money-back guarantee stipulates you have to try getting hired for at least 45 days because Federal agencies are required to review applications for a minimum of 30 days before making a decision about who to hire. We have followed up with the client and advised her that she needs to give it the minimum amount of time before requesting a refund.
We were also surprised to read this review because the customer reached out to our team and specifically told us how much she liked the new resume and approved the final draft, so we do not understand why she is no longer satisfied. If there is something the customer wants changed, we offer free unlimited revisions for 30 days, so she is welcome to reach out to us anytime and request a change if there is something she doesn't like...
I personally took the time, along with one of my senior writers, to compare the resume we wrote to the customer's original resume; not only did our team fix over 50 separate grammatical errors, we also fixed issues with styling, formatting, missing keywords, and improper sentence structure. The errors we fixed on the customer's original resume included incorrect use of tense, missing punctuation, incorrect capitalization, fragmented sentences, incorrect conjugation, run-on sentences, and passive sentence construction.
Based on our extraordinarily thorough writing process, we were able to make improvements to the customer's resume that will help her every time she applies for a position.
Again, if there is something the customer doesn't like, she is welcome to reach out for a free revision anytime.
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Copy and paste of an email we sent to the client 20 days ago advising her she could ask for revisions at any time:
"Hi Tori,
We're happy to make adjustments for you at no additional cost. Please login to your account when you have time and click on the Contact Your Writer button. From there, please let your writer know about anything you don't like. However, please note that the Federal Government does require us to use a specific layout for the information.
Sincerely,
Ryan - Senior Writer & Client Services Manager
www.resumewritinggroup.com (1-800-466-3076)"
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Copy and pasted response from customer 16 days ago:
"Good morning,
Thank you for getting back to me.
Thank you. I am sorry and I appreciate you all and your hard work
V/r
T Cleveland"
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We have now sent the customer another email advising her that she is welcome to ask for changes and letting her know she does need to wait at least 45 days for our guarantee. I'm not sure how we could provide better service than offering to make changes for free, repeatedly following up with the customer (even outside of normal business hours and on weekends), and asking multiple times what we can do to help.
