Kellie
Un-usable, had to rewrite the entire thing myself
They took my resume I sent and just changed a few verbs and then added 2 repetitive sections that repeated the info already on my resume. The format was extremely outdated, there were numerous errors and repetitive bullet points and it was unnecessarily long. It sounded like they just refreshed my resume with an AI tool. When I asked for a revision, they cut out half of my job experience. I spent 6 hours redoing my resume, total waste of money.
Response from Resume Writing GroupFeb 5, 2024
Our team at Resume Writing Group puts a lot of effort and passion into every resume we write. Unfortunately, this customer was determined to be unsatisfied from the very beginning and refused all of our efforts to help her. Every resume we write includes free unlimited revisions for 30 days. The customer refused this offer for additional assistance. Even worse, she hasn't even tried using the resume we created for her. The format we created for her is not outdated. It was designed to help her get past ATS. Our team advised her on multiple occasions that the resume has to be compliant with ATS (Applicant Tracking Software) or it won't get any responses from employers. When we created a first draft for the client, it was two pages long. This was because the client's work experience required it to be two pages to fit all of the information comfortably. We advised the client that if she wanted a one-page resume, it would require removing some of her experience to make everything fit in a format that is actually readable. The client continued to insist that we cut the resume down to one page despite our advice. So, we cut the resume down to one page and then she immediately told us that we shouldn't have eliminated some of her work experience. As we previously advised the client, it was not possible to fit 10+ years of experience on a single page. There was not a single error in the resume that we prepared for the client. Multiple members of our team with over 40 years of combined experience crafting professional resumes reviewed the resume we created for her - not one error. On top of this, here is a list of the actual errors from the client's original resume that we fixed: -Missing punctuation -Incorrect use of tense -Passive sentence construction -Dates listed incorrectly -Orphaned words -Outdated double-column layout that wasn't compliant with ATS -Wasted page space -Contact info listed incorrectly In total, we corrected over 50 issues with the client's original resume. We even offer a 45-day money-back guarantee to which the customer refused to take part in. I'm not sure how else we could have helped this person. If your goal is to get a great resume that actually works, our team at Resume Writing Group has been crafting resumes for over 20 years and averages a 98.4% success rate for getting our clients hired. If you actually want to get hired, we're here to help!