Our resume writing services have won clients jobs with thousands of organizations. We also offer customized cover letters and highly effective post-interview follow-up letters.
Resume Writing Group (resumewritinggroup.com) has 242 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
resumewritinggroup.com
Website
resumewritinggroup.com
Category
Education Services
Location
Mesa, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 29% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Resume writing is intimidating, and even more so now that we need to try to get through the AI bots before we can get to an actual human. That is why I decided to try ResumeWritingGroup. I have appreciated the help that has been given, the polishing that has been done, and the patience of my Senior Writer Amy B. As we have worked together to get my resume updated, I have had some family emergencies that pulled me away for weeks at a time. But she was always willing to pick right back up where we left off and to check in to make sure things were ok. If you need some help and are looking for a team, I would give ResumeWritingGroup a chance.
PC
Patty C.
Ryan and Senior Resume Writer, Amy are FABULOUS!
My first impression of this company was a wonderful conversation with Ryan. He was so friendly and answered all my questions.
My Senior Resume Writer was AMY! She provided an excellent service and really made me feel that I was a priority. Amy is AMAZING. She provided personal, meticulous, prompt service.
This was worth every penny!!!
I would absolutely work with this company again!!
Thank you so much! Amy & Ryan. I appreciate you so much!
Warmest Regards,
Patricia C.
AH
Adria H.
DO NOT USE THIS COMPANY
In June 2026, I discovered this company, did my due diligence in advance and reviewed the reviews online. Everything looked positive and on the up and up. My experience with this company has been nothing but negative unfortunately.
My service request was very straightforward. I just wanted a refresh of my resume to include my most recent experience taking on a different type of work. Given the descriptions on their website, and having experience in my former life in career support services, I had expectations that the resume writer "professionals" taking these projects would have some level of familiarity with a variety of professionals and as a result could easily incorporate my request. I also expected that the person working on my resume might have a few clarifying questions or want to collaborate on style, tone, etc and so I remained open to that possibility. What actually happened was I uploaded my resume and all related/supporting contextual information into their portal on June 25th. On June 26th I received an email from the resume writer asking 2 clarifying questions (one of which was confusion about the most recent experience that I wanted added). I replied, on June 28th, she replied on June 29th and said expect a draft within the next day. On July 5th I received an email to review their resume services. I replied that I had not received my resume. I received a response with a link to my resume. I had a number of changes and feedback for the writer (there were inconsistent font sizes used throughout my resume, she had literally copied and pasted the bulleted points I submitted describing my most recent professional experience, etc), which I was then instructed to submit via the portal, which I did. She made minimal changes to my resume, so I ended up making the changes myself. In hindsight, I should have requested a refund then, but I let it slide because I was under a tight deadline to submit my resume.
Now today, 3 months later, I received a charge on my credit card for $39.95 from this company-apparently for a "subscription" that I did NOT sign up for. The portal has NO WAY to contact anyone for help! There is no contact us, no company email, etc. The AI chatbot literally freezes and does not work after you enter your name and email. So I went back and again emailed the company from a previous thread to report the fraudulent charge and requested their terms for their "We'll get you hired GUARANTEED or your money back" and received a link to their "terms of agreement". There is nothing in their terms that automatically signs you up for a subscription 3 months after the date of service. My bank investigated the unauthorized charge and ruled in my favor, crediting the $39.95 back to my account.
This company is not customer centered or kind, their practices are questionable, and my experience of their resume writing services were juvenile at best.
Response from Resume Writing GroupSep 29, 2026
At Resume Writing Group, we pride ourselves on exceptional customer service and resume writing. We were disappointed to read Adria's review. Unfortunately, much of the review is simply false.
1. The client purchased our service on June 24th. The project was promptly assigned to a writer with 20+ years of writing experience who has helped thousands of clients get hired. The writer asked two follow-up questions, and we received a response on June 28th. The resume was then completed on June 30th.
2. When the resume was completed, we sent three separate emails to the client letting her know the resume had been completed. We also posted the resume to her account on our website for her to access anytime.
3. The client asked us several follow-up questions regarding the resume. We promptly answered those follow-up questions and the client approved the quality of the resume. She never communicated to us that she was dissatisfied with the resume. If she had, we include unlimited revisions for 30 days.
4. At no point was anything copy/pasted from the client's original resumes. Instead, we completely overhauled the resume from top to bottom - which included fixing 50+ typographical and grammatical errors, completely rewriting every job description, and building an entirely new format.
5. The client added the subscription and confirmed her agreement to the recurring billing terms. After signing up, she had the ability to cancel the subscription ANYTIME via her account on the website - where the subscription was also listed. Furthermore, we offer the ability to refund a subscription charge for up to three days after a transaction has processed, which is something almost no other company does.
6. On our website, we have a phone number, a CONTACT US page, and a live chat. For existing customers, we also have the ability to contact us anytime via your account. This customer opened a live chat and was advised that our service team would be with her as soon as possible and to let us know what issue she was experiencing. We responded to the customer 9 minutes after she opened the chat. We believe that getting a response from a real person based in the US within 10 minutes is pretty good service...
7. Every page of our website includes numerous links to our guarantee and terms of service. They are literally everywhere on the site. Our guarantee does NOT say that you must request it within 3 days. Our guarantee says you must request it within 90 days. We even have a YouTube video linked in the terms that explain the guarantee in case people don't want to read the terms.
We invite everyone to checkout our website, call us, or use our live chat feature and then decide for yourselves who is telling the truth.
FR
Frank
My writer was excellent!
My writer was very informative, responsive and knowledgeable.
She got the right questions asked made me as forthcoming as possible, as well as thorough.
Well done!
Thank You
JS
Jibran S.
Working with Resume Writing Group was a…
Working with Resume Writing Group was a great experience not only becase they understand the core nature of resume writing inside out but also because of the Senior Resume writers like Emy B, who understands your prespective by paying full attention to your questions and responding it in a very logical and timely manner. I certianly,recommend Resume Writing Group for your resume writing needs and ask for Emy B as a Senior Resume Writer for an unmachted resume writing experience. Thanks
JB
John B.
Highly recommend
Amy B did an excellent job putting together my experience and skills into a compelling resume and cover letter. All of this was done within such a short time period that I'm in awe. I highly recommend Resume Writing Group.
CM
Cynthia M.
They were fast doing a great job with…
They were fast doing a great job with my resume and cover letter. This is a stressful time and they made it easier.
GH
George H.
I’m happy with the product..I applied…
I’m happy with the product..I applied for an opportunity, submitted my RWG resume, and received a call the next day for a scheduled interview..
Ryan and the writing team appear very knowledgeable, experienced, and exhibited a high level of professionalism and responsive to my outreach..