Our resume writing services have won clients jobs with thousands of organizations. We also offer customized cover letters and highly effective post-interview follow-up letters.
Resume Writing Group (resumewritinggroup.com) has 242 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
resumewritinggroup.com
Website
resumewritinggroup.com
Category
Education Services
Location
Mesa, Arizona
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 29% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Working with Ryan at the Resume Writing Group has been a pleasurable experience. They were fast and the detail of the resume was great and helped me land a new job as COO for a large West Michigan company. My personal resume was getting me nowhere. I am so glad I found Resume Writing Group when I did. Thank you.
MI
Miranda
Putting the connection back in customer service
I appreciate this company very much. They took the time to get to know me and it was a true personal step forward in customer service. I won't go anywhere else for help building my career. This company helped me have the confidence in the interview. Thank you guys!!
AZ
Ashleigh Z.
Unauthorized Charge a Year Later
I used Resume Writing Group on 3/16/23. I was reviewing my bank transactions and this company charged my $39.95 today... A YEAR LATER! If you use this company, delete your billing information or they will charge you without authorization.
Response from Resume Writing GroupMar 8, 2024
When this customer placed her order, she specifically signed up for our annual subscription that renews once per year for $39.95. This was marked on her receipt, marked on her order, and communicated to her in multiple follow-up emails. We even sent her TWO reminder emails prior to the renewal letting her know that if she didn't want to renew, all she had to do was click the link in the email to cancel it.
Rather than cancelling the service or bothering to reach out to us at all. She instead waited until after the charge processed and then reached out to us to demand a refund. We immediately told her we could cancel and REFUND the entire $39.95, even though we had provided the service for an entire year for her.
I don't believe there is anything more we could have done. If you purposely select a service that tells you it's an annual subscription, ignore all of the reminder emails about the subscription, and then still get angry enough to leave a one-star review after we immediately cancel and refund the charge, I don't know how else you can be assisted.
KE
Keith
Ryan and staff helped me with all my…
Ryan and staff helped me with all my questions and concerns as I was looking to get my resume perfect. Outstanding service and I couldn’t be happier with the results.
Easy to communicate with and I had no problems talking person to person which is what I prefer.
MB
Melissa B.
Great service and worth every penny
Ryan and his team are super responsive, the customer service is excellent. My resume turned out fantastic and I have gotten so many compliments on it. This was worth every penny,
SY
Steve Y.
Well done resume
My resume that I received was much improved over the one I originally submitted. It was a very short turn around time.
JH
Jayden H.
Do your research before make a decision
The resume writer never ask me questions at all to start writing my resume. They never asked me what is my goal, what type of job I'm looking to apply, they only used my old resume and reworded it. As a result, it is not a thoughtful resume, it's just a reworded from existing one.
When I purchased the service, the refund policy that I saw only said that if I didn't get hired within 40 days, they will refund. In fact when I asked them for a refund, they sent me a set of long requirements (I include it below) that is never shown to me before.
The following is their refund requirements (that is emailed to me after I request for a refund):
"Please remember that our offer and revision is valid, as per our terms of sale, if the following conditions are met:
1. You are UNEMPLOYED and are not currently paying ANY state, province or Federal taxes. (Working in ANY position--even if it's one you held prior to receiving your new resume -- voids our offer).
2. You provide verifiable certified mail and/or fax receipts for at least 40 resume mailings/faxes submitted over the course of the FIRST?45 DAYS of receipt of resume WITHIN no later than 90 DAYS from receipt of your resume as stated in the guarantee terms.
3. At our discretion, an investigator may request additional information".
See that? They required so many steps in order for you to get refund. in other words, they not really want to give you a refund.
My recommendation is: Stay away with this company if you don't want to be disappointed.
MK
Micaela K.
Friendly Service
I had a pretty good experience with Resume Writing Group. Ryan got me started over the phone and Amy built my resume for me. It looked way better than what I was trying todo