Resume ProfsReviews of resumeprofs.com

I am very pleased and happy with the terrific resume and cover letter Steven and Joseph of ResumeProfs created for me. They listened carefully to create and produce the perfect resume for me. And it was exactly what I was hoping for. They exceeded my expectations! They both were professional, courteous, knowledgeable, and patient with me. I’m very happy I chose them to develop and create the type of resume and cover letter I was hoping to get! It was an enjoyable and rewarding experience. The final product was exactly what I was hoping for and candidly exceeded my expectations. I very pleased and I would certainly recommend them to anyone looking for a quality resume and cover letter. They delivered what they promised. Good job!!!

I needed to have my Resume professionally managed and organized within a time constraint. Chris helped me by assisting me with getting this done. My Resume is professional and looks fantastic. I'm confident that I will receive offers within my search for employment. Thank you Chris for your time, help, and support!

Absolute trash. Don't be fooled by their "money back guarantee"-- you'll never get that money back, guaranteed. I hired Resume Profs in July 2020. I worked with Jay Miller. I was extremely disappointed with the first draft, the graphics were awful, the wording was worse. It did not align at all to the positions I was requesting. I requested a second draft, and almost no changes were made. At this time, I said I did not want to continue with the cover letter and wanted a refund. For months, all the way til April 2021, I was given the run around, to their 'finance' manager Gary Brent, and other service reps various Resume Profs employees Alex Wilson, Ethan Gallagher, and Justin Boyle. I was given fake refund confirmation numbers, and told refund was 'pending' to my card. I'm honestly more disappointed in the big waste of time to correspond with them than the service itself. They're a fraudulent, low quality business. I was recently emailed by a Jeff Farrell of their updated services and 'money back guarantee' and it reminded me that, to this day, 2+ years later, I still never got a refund. I'm sure you see some positive reviews here. Maybe they're just starting off, and their first resume, and would be happy with any result. Maybe they're fake reviews. Trust me you're better off elsewhere and not risking your hard earned money here. I don't want people to go through what I went through on this, because I'm sure you'll be disappointed with the results and fraudulent follow up as I was. Don't use them. Go somewhere else and avoid the frustration and disappointment. UPDATE 2/9/23: On the day I wrote this review, I received a call from a Steve at ResumeProfs. He said that my review would 'hurt' his business, and asked that I take it down, and he would 'try' to get me a refund. I told him I was hurt for months, now years, on end of never receiving a refund and getting fake claims that I would get one, and wasn't falling for it again. I wouldn't be surprised if they make this kind of call to many of their reviews. They replied to my review on 2/14- they have my email information and order number, and detailed email log, and obviously still have my phone number. If they actually wanted to resolve my grievance they know what to do to make this right. Unless you want to go through this kind of thing yourself, do not hire. UPDATE 12/12/23: Received email from TrustPilot saying that ResumeProfs is requesting my Order # to verify my review. My original Invoice # was RP-15704. Again, nearly 4 years later, no refund was ever received. There is no 'money back guarantee.' Just use an AI Resume site instead- way more effective, and no headaches. Resume Profs is a scam and not trustworthy. They should be shut down.

Resume Pros, but specifically Joe Smith were extremely accommodating and knowledgeable. When i inquired about a specific resume, i was given a detailed breakdown of the resume and the process. They left me satisfied and i would definitely refer them to someone looking for a professional resume.

Working with Joe Smith, he created a resume for me off a job posting that was really put together well. Great descriptions and well worded. Really appreciate the resume edits and cover letter

ProfResume understands the demands of job seekers, career changers etc. Their platform makes the creation and editing user friendly. The communication I had with my writer Joe Smith was timely. He was always attentive which was important to me! Best of all, his excellence for details and accuracy are excellent!

I would recommend using their team to help get you started with the resume process. They are extremely fast and respond quickly to requests and feedback. However, the cover letter and resume I received were of poor quality. The first couple of drafts had grammar mistakes, run-on sentences, and some of the content didn't really make any sense. My biggest issue was that the resume had small margins that cut off a significant amount of information when printed -- which was flagged by a prospective employer and was pretty embarrassing. In the end, I had to rewrite and reorganize a good portion of the material though I really like the finished product. I think it would have been better if I could have had a conversation with the writer about what I was looking for, it was clear that the writers had no idea about key terms or information needed for my career path.

Thank you ResumeProfs. Joe Smith was essential in putting my resume together. I gave him my old resume along with my new job responsibilities and suggestions and comments and he nailed it! What a great resume! He was thorough and asked the right questions when he was drafting the document. He reached out to me before the final draft to make sure we were in alignment and what a professional job. Thanks Joe.