HOLIDAY INN HOTELReviews of resortvacationstogo.com

We stopped at the Holiday Inn at Amesbury to charge a Tesla. We needed some dinner and decided to try the Holiday Inn. What a surprise - a great Asian menu as well as the normal burgers. We had a great meal served by Sophie and Shaun. The service was great with no long waits despite a large party entering the restaurant soon after we were seated. Even better to get a 10% discount on the bill as a Tesla owner

The bar staff are totally untrained asked for a non alcoholic gin and tonic and a Gordon's gin and tonic asked the bar man which was which he didn't know I find this un acceptable as my wife is getting over cancer so can't drink and they hadn't got any gin glasses also ran out of non alcoholic lager the barman was only interested in serving young women had no idea of who was next to be served total lack of training very disappointing

Stayed at the Holiday in in west Chester, Ohio on muhlhauser road and also had our wedding there. It was a disaster. They didn’t give us the bridal suite as they promised and when we arrived that morning to decorate for the wedding we couldn’t due to the previous party had left all of their things there. Wedding was completely ruined. And their staff was absolutely no help.

I stayed at the holiday inn express in Oldbury West Midlands. Although parking was free for guests I got a parking ticket, which the hotel got cancelled, supposedly, as although I had an email saying the ticket was cancelled. Then the parking ticket was passed to solicitors who demanded payment. I contacted the hotel and they said they had contacted and was sorting this out. I now have a county court judgement against me for a debt I do not owe. I have sent proof to the solicitor and the company who took me to court, but get no response. Do not stay at this hotel unless you want no end of aggravation and debt you don’t owe.

I used the Holiday Inn Gatwick to charge my electric vehicle after landing at Gatwick in the evening. It was dark and I had no charge, literally 2 miles so found the chargers at the Holiday Inn and was relieved, to be honest. But a few days later I received a parking charge from ParkingEye (based in Chorley, CEO is Philip Boynes) charging me £100 because I didn't purchase a parking ticket. I have never experienced this before. They say there were notices but it was dark and I was alone so I didn't get out of the car only to plug in and start the charge. Please all be careful and don't use any chargers that are in hotel carparks as not only will you be charged for charging your car you will be charged for parking!!! Strange, I have never heard of anyone having to pay parking charges to put petrol into their car!

THE IHG group do not care about its customers. I recently booked a 3 day stop at the Windsor Holiday Inn to allow me to support an English Schools event. (I live in Leeds a 400 mile round trip) I am retired and my support is voluntary. However, I could not attend due to undertaking a biopsy for prostate Cancer (I now await the results). The hotel would not refund saying they understood my problem - How can they understand what I am going through. Even after asking for proof of my Hospital appointment. The promises to call me back were not received . I have spoken to 6 different people who just want to pass you from pillar to post. Heartless / faceless.

Stayed at the Holiday Inn hotel, Doncaster. Being a coeliac and therefore requiring an absolute gluten-free diet which the hotel had assured me was available when booking, it was disappointing to find that a gluten-free menu seem to be hard for the staff to find. The gluten-free menu was only 2/3 of the size of the normal menu And I asked the server to check that the chips supplied with the steak and other meals were cooked in a fryer that was only used to cook chips or other gluten-free products so as not to be contaminated with gluten. The answer that came back from the kitchen was somewhat shocking Confirming that the fryer was used for everything and was therefore contaminated. If I had not made this enquiry I would’ve simply ordered the meal expecting it to be gluten-free as stated and would then have suffered pain and discomfort for the next five or six days. I would suggest that anyone with any form of allergy seriously consider whether they stay with this hotel chain as the standards in the kitchen. Do not match those advertised by the hotel group. Toast at breakfast could be supplied by the provision of gluten-free bread, but unfortunately could not be toasted in anything other than the standard rotating toaster which was smothered in breadcrumbs. Therefore gluten-free toast was off the menu. The staff seemed not to know or care about this. So pretty disappointing. It does leave you wondering what else this hotel chain may advertise, but then would be unable to facilitate .

I bought a voucher on Groupon for an Afternoon Tea at the Holiday Inn Manchester City Centre. We arrived on time and expected to receive our food fairly quickly but the service was very slow. We were given our sandwiches etc and then had a long wait until they brought the cakes. I asked about the Prosecco which was part of the deal and was told they do not do that now! The nicest part of the whole thing was the chips. My friend is a Pescetarian and she got a lot less than me. We both agree that it was the worst Afternoon Tea we have ever had in Manchester. The cakes were a joke, 3 thin pieces of Meringue with a little bit of something over it. Two very small scones and a piece of plain cake with a strawberry on top. Last year we went to the Midland Hotel twice, Slug & Lettucr twice, Piccadilly Hotel twice and Revolution twice all on deals. They were all far superior to the basic crap Afternoon Tea we got in the Holiday Inn. We would definitely not recommend going to Holiday Inn, its absolutely dire! I have only given it one star because I couldn't give a review with no star.