ResihomeReviews of resihome.com

I would not recommend this property management company under any circumstances; in fact, I wouldn’t wish this experience on my worst enemy. From the beginning, this has been one of the most negligent and disturbing rental experiences I have ever dealt with. We are now going on three weeks since moving in, and not once has a single person come out and actually fixed a single issue we have reported. Despite repeated complaints about serious health and safety hazards, virtually nothing has been resolved. We were handed a home with an active bat infestation in the attic and garage, including piles of bat guano, which is a serious biohazard associated with diseases like histoplasmosis and other respiratory risks. The situation became so severe, and management was so unresponsive, that we were forced to leave the property and drive 600 miles to stay with family because we did not feel safe living there. To make matters worse, after calling upset over getting virtually no help with a serious health hazard, I was told by a manager to “b*tch, settle down” and then hung up on. That alone tells you everything you need to know about how tenants are treated. The home itself was misrepresented from the start. When we viewed the property, it was covered in hidden air fresheners placed throughout the house, which now feels like a deliberate attempt to mask odors and underlying problems. Once we moved in, it became clear why. There are cockroaches everywhere. The bathtub has broken porcelain with razor-sharp shards exposed and has gone unrepaired for three weeks despite repeated complaints. Over half the electrical outlets in the house do not work. The home had dead bugs throughout, unresolved pest problems, and basic systems were not properly prepared for occupancy. We are also expected to maintain the yard ourselves, yet the backyard is littered with dumped concrete and debris, making proper lawn maintenance difficult and in some areas unsafe. It is outrageous to expect tenants to maintain a property that was handed over in this condition. On top of all of this, we’ve dealt with hidden fees, poor communication, incomplete maintenance, missing basic move-in preparations, and a complete lack of urgency around serious safety issues. Three weeks into a lease, not one issue has been meaningfully corrected. This has not been an inconvenience; it has been a health hazard, a safety hazard, and a nightmare. The condition this home was delivered in and the way management has handled every issue has been unacceptable at every level. I would not recommend renting from this company to anyone. I genuinely would not wish this experience on my worst enemy.

I enjoy working with Candice, she was well informed and pleasant.

Candice was a pleasure to work with

My experience was great, especially enjoyed the professional assistance I received while working with Candice!

Leased this home for two years after relocating to Baytown. At move-in, I documented several issues on the checklist and was told they would be fixed, but most were never addressed. Over time, the house developed additional problems, including cracks and sheetrock damage from settling. The only major repair completed was for a termite issue. Before moving out, I professionally cleaned the home and left it in better condition than when I moved in. Despite this, the leasing company charged me for items that were documented at move-in and withheld about a month’s rent from my deposit. I provided proof, including the original checklist and photos, but received no response. I would not lease from this company again and recommend having an agent present for a full walkthrough before signing.

They Lied and over charged me. I was a victim in theft and my rent was late. I expressed what was going on and also spoke to a representative who never said anything about extra fees. They charged me over and didn't apply my overage how I expressed. I looked up my name since they said I was filed on for eviction and found out IT WAS NEVER FILED!! like why lie, why not help and let me get ahead like I paid and instructed to do so. Resihome, don't care about the residents and even in this climate you would think people would have more empathy. My heat still don't work but I don't want to be charged for what they are supposed to handle. Horrible company to rent from. And the customer service is even more horrible.

My move-in was fantastic from touring my home to moving in, even placing maintenance issues is so easy and the staff is super helpful!

Pleas if you see a Resi home anything run in the other direction they will not work with you. They got me on the hook for over 5 Grand, and I will not be paying it. It was a bad experience all around. Please DO NOT RENT FROM THESE PEOPLE EVER!!!!!!!!