ResihomeReviews of resihome.com

BEWARE!!!! 3706 JOLANE TERR SE CONYERS , GA 30094 IS INFESTED WITH ROACHES!!!!! ME AND MY FAMILY WERE SET TO MOVE IN JULY 16 AND LUCKILY WE ATTEMPTED TO MOVE IN AT NIGHT. THERE WAS ROACHES IN EVERY ROOM OF THE HOUSE. I NOTIFIED THEM IMMEDIATELY ABOUT THE ISSUE THE NEXT MORNING. I TOLD MEME IM NOT MOVING IN WITH ROACHES AND REQUESTED A TRANSFER. SHE AGREED AND STARTED WORKING FOR US TO TRANSFER. TWO WEEKS LATER SHE SAID SHE COULDNT DO IT. THEN I DELT WITH WADE. HE TOLD ME MEME WAS NEW AND SHE HAD A SIMILAR ISSUE WITH OTHER CLIENTS. WADE TOLD ME SEND VIDEO PROOF OF THE ROACHES BEFORE HE CONTINUED TO TRANSFER ME. I THEN SENT PROOF AND AFTER SENDING PROOF HE SAID HE WOULD GO WALK THROUGH AND CHECK THE PROPERTY. AFTER CONDUCTING HIS CHECK HE TOLD ME THAT THERE WASNT ANY ROACHES OR ANYTHING TO MAKE THE HOUSE UNINHABITABLE. HE OFFERED TO BRING OUT PEST CONTROL AND TO GIVE ME A DISCOUNT ON RENT. I THEN AGAIN TOLD HIM IM NOT MOVING MY THINGS IN A HOUSE WITH ROACHES AND TO PROCEED WITH A SIMPLE TRANSFER OR MY MONEY BACK. I HAVE CHILDREN AND A NEWBORN DONT WANT ROACHES CRAWLING ON MY KIDS ITS NOT HEALTHY. THEN ANOTHER LADY NAMED LIZ GOT INVOLVED TOLD ME TO SEND MORE VIDEOS PICTURES. I WENT THE SAME NIGHT TO INSPECT AND TAKE MORE PROOF OF THE ROACHES THE SAME DAY THEY CLAIMED EVERYTHING WAS GOOD. THERE WAS MORE ROACHES. THE SAME ROACHES I KILLED THE NIGHT I WAS SUPPOSED TO MOVE IN WAS STILL DEAD ON THE FLOOR ALSO AND NOW THE BACK DOOR WAS BROKEN INTO. AFTER STILL GOING BACK AND FORTH WITH LIZ ABOUT WHATS CLEARLY GOING ON SHE AUTOMATICALLY PUT ME IN FOR A LEASE CANCELLATION AND TOLD ME THAT PRETTY MUCH MY $3900 WILL JUST BE TAKEN. THEY THEN PUT 3706 JOLANE TERR BACK ON THE MARKET FOR 2045 AS OF AUGUST 13 WITH AN AVAILABLE DATE OF AUGUST 20. MY RENT I SIGNED FOR WAS 1945 SO THEY AUTOMATICALLY KICKED ME OUT AND WENT UP ON THE LISTING PRICE. I NEVER MOVED INTO THIS HOUSE NOR GOT UTILITIES. SO PRETTY MUCH THEY ARE ROBBING ME AND NOT EVEN WILLING TO TRANSFER AS THEY PROMISED. AT THIS POINT I JUST WANT MY MONEY BACK PLEASE BEWARE OF THIS RESIHOME ROACH INFESTED SCAM!! DONT LEASE 3706 JOLANE TERR CONYERS GA UNLESS YOUR OKAY WITH ROACHES!!!

BAIT AND SWITCH! They took forever processing our applications then rented the house out from under us. Pretty convenient how the house was empty for months but magically gets taken 5 days after we put in an app. They said the apps would take 48hrs and here we are 5 days later and the applications still aren’t back and the house we wanted is gone.

ResiHome does not even deserve one star. We moved from out of state and were completely lied to about the condition of the home. We were told everything would be fixed to meet the requirements of our lease, yet barely anything has been done and we have now been here for two months. They are now ignoring all of our maintenance requests and marking them as completed. When it rains our front door leaks and when it pours we have to constantly change out towels at the base of the door to avoid water getting in and damaging the floor. The trim around the door is rotted to the point it crumbles when you touch it from water damage, and this is just the most recent issue they decided to ignore. Unfortunately we are stuck in this lease for the next 10 months but if I can save anyone from this company then my comment is worth it. We deal with central FLs team and would never recommend doing business with ResiHomes if you value your hard earned money and want a nice home!!

DO NOT LEASE FROM THEM! When I moved in, the house was in a terrible state. The yard was dug up, the walls were scuffed, and the paint was peeling. The refrigerator was broken, and the carpet smelled of dog. I assumed the house would have been cleaned upon move-in, but that wasn’t the case. When I moved out, they charged me for the move-in conditions and the fridge that wasn’t there. The property managers, Dayami, are hard to get ahold of and don’t answer the phone. Overall, they’re an awful company.

Maintenance tech Charlie did a great job repairing my transition strip, customer service was great, attitude was positive and pleasant. Thank you Charlie😊

I wish I could leave no stars. Beware Do Not Rent from this company. When you move out they keep majority of your deposit, stating they are charging you for electrical issues, plumbing, carpet cleaning and painting. I have never experienced this from any other company and is unheard of. The repairs they charge you for are out of your control and a homeowner’s responsibility. They basically want you to renovate the property and they do nothing. You will be charged for everything. Do not get yourself in a situation in which you’re robbed out of your hard earned money.

The most indescribably dirty and inconsistent company ever. First they had overseas contractors who could barely speak English. It would take them a week to get someone out here for an emergency issue. Then they switched to AI. Same issue. Emergency maintenance requests do not get answered or handled an emergency manner. Our septic tank has not been working correctly for a month. We've been displaced for 2 weeks where I was out of pocket over $2,200. Still, after a month, they have yet to fix it. The property manager is a completely incompetent. She doesn't respond to voicemails. She never answers her phone. She refuses to allow you to speak to, what she calls, her leadership. She refuses to allow us to speak to a supervisor despite our multiple requests. She very rarely responds to emails. You have to nag and nag and nag for her to respond to the maintenance tickets. Then when they send someone out, it's someone from their network. Dirty and competent vendors who do nothing to fix the issue. On top of the septic tank issues, we've had nothing but trouble with the AC system. Same as with the septic, they continue to send people out who band-aid fix it and the issue remains. We just had the AC leak through the walls into the carpet. I know they're going to do nothing and it's going to take weeks before they get someone out here to fix it, if they fix it at all. They do not keep the house and livable condition as required by Florida law. They're just some rich investor who puts up shoddy homes, doesn't maintain them and their tenants suffer. Avoid them at all costs. Don't fall for the low rent cost. There is a reason it's so low. They will make your life a living hell.

​I had a terrible experience with ResiHome from the day I moved in to the day I moved out. ​When I first moved in, the house was completely uncleaned and neglected. There were no lights in the ceiling fans, the walls and kitchen were filthy, and multiple items were broken. When I brought this to management's attention, I was told that I had to clean it myself. ​Shockingly, upon moving out, ResiHome charged me for the exact pre-existing damage and cleanliness issues that they refused to fix when I moved in. ​To make matters worse, their communication is non-existent. I emailed the manager, Dayami, regarding my required 60-day notice. My email was completely ignored, and they subsequently charged me for a lack of notice despite me doing my due diligence. ​Retaining security deposits for pre-existing issues and ignoring tenant notices is incredibly predatory. Avoid renting from ResiHome if you expect fair treatment, proper communication, or your security deposit back.