Experience Travel with ConfidenceLaunched in early 2026, Reservations Portal is your new home for finding the best hotel values across the United States. We’ve combined cutting-edge booking technology with a simple promise: total price transparency and a secure, stress-free experience.Whether you’re looking for a luxury resort, a cozy boutique hotel, or a reliable stay for a business trip, our platform connects you directly to the best inventory in the U.S. market. Every booking is backed by industry-leading data security and supported by our customer service team, ensuring you have personalized help at every step of your journey.At Reservations Portal, we believe travel should be simple. With a commitment to honest pricing, we’re here to help you plan your next American getaway with ease.
Reservations Portal (reservationsportal.com) has 169 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Lisa Rowe L.
The staff was amazing. It was no hassle. We enjoyed staying at the Ravel and its amazing views of the city.
Response from Reservations PortalOct 22, 2026
Hi, Lisa! We're glad to hear that booking through us was easy - we're not the hotel but we're glad you liked the location as well.
Diane
It was easy to use. Everything went well.
Response from Reservations PortalOct 21, 2026
Hi, Diane. Glad to hear that everything went well. We hope you enjoy your trip - save travels!
Cleveland R.
The service was excellent. Not satisfied with the bathroom space and the bed comfort.
Response from Reservations PortalOct 20, 2026
Hi, Cleveland! We’re glad to hear the service was excellent during your stay, and we appreciate you letting us know about the bathroom and bed. As a travel agency, Reservations Portal acts solely as an intermediary between travelers and our hotel suppliers. We don’t own, operate, or manage the property, so we aren’t able to control room amenities like the layout of the room, bathroom size, or the bedding. Under our Terms and Conditions, the content on our site, including room descriptions and photos, is provided by our travel suppliers, and the supplier determines the policies and conditions that apply to your stay. For concerns about room features, comfort, or bedding, the hotel’s management is the right party to help. We’d encourage you to share your feedback with the property directly, as they are the only ones who can review their accommodations and make improvements. If you have questions about your booking itself, such as charges or confirmation details, our team is happy to help at [email protected]!
John
Clean comfortable room, nice location with easy access to multiple freeways. Nice staff as well.
Response from Reservations PortalOct 13, 2026
Hi, John. Thanks for taking the time to let us know about your stay! As an independent travel network, we cannot take credit for the work of the hotel staff, but we're glad you were able to find a hotel that met your needs and had a good location through our booking site!
Patrick T.
Ease of process, however, the reason I did not give it a five was more information on the room
Response from Reservations PortalOct 13, 2026
Hi, Patrick. Thanks for reaching out and leaving us a review! We appreciate your feedback regarding the room - if you have any questions please feel free to reach out at [email protected]. We'd be happy to address any questions you have!
Cynthia M.
Great experience, people friendly and helpful. The hotel needs a little care. Room 411-bathroom needs touch up paint, makeup mirror needs tightening, toilet paper holder doesn't hold toilet paper, it keeps coming off. There needs to be a shelf in the shower for shampoo, conditioner, soap, and face wash. The shower head wouldn’t stay up. Other than that all was good.
Response from Reservations PortalSep 22, 2026
Hi, Cynthia. Thanks for taking the time to write about your stay. As an independent travel agency, we don't have any affiliation with the hotel's customer service or room maintenance but we're happy to hear you're happy with your stay overall. We would recommend reaching out to the hotel directly about the issues with your bathroom and the overall state of the room. If you have any questions or concerns with the booking experience, we'd be happy to answer those at [email protected]
Gina
Room was good But no wash cloths and no blow dryer The front desk people were friendly it was good just needed some extra cleaning and stocking towels etc
Response from Reservations PortalSep 15, 2026
Thanks Gina! We're glad to hear the issues with your room were resolved quicky. Thanks for booking through Reservations Portal - safe travels!
Alexis
Reservation portal was fine.
Response from Reservations PortalSep 15, 2026
Hi, Alexis. We're very sorry to hear about your stay and the experience at the front desk. Unfortunately, as an independent travel network are not associated with the hotel or their staff. If you have any further questions or concerns about your booking process please don't hesitate to reach out at [email protected]
