William M.
Extra fees added to my reservation
Extra fees added to my reservation. This company has failed to address my situation. I call it theft!

We are the team of travel specialist, specializing in online and offline bookings, which makes the customer’s booking experience hassle free. Our travel experts cater to every booking requirement of the customer and customize accordingly.
Reservation Centre LLC (reservationcentre.us) has 427 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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427 approved reviews, newest moderated first
William M.
Extra fees added to my reservation. This company has failed to address my situation. I call it theft!
Will S.
This is a "bait and switch" fraud scam. Don't fall for it. If you do, make sure to report it to the FTC.
Tim S.
ABSOLUTLEY HORRIBLE.. Stay away, dont book anything with them. You cannot cancel, you will get no refunds. They will add charges to your credit card that were not disclosed. They are truly scam artists
John B.
I booked a flight for $261. then found out there were no flights available. I could not cancel the order. the only thing they could do was to charge me more with another airline. When it was finally done it cost me $652. It would have been cheaper to go directly though the airline web site.
Brian B.
They came up on top when searching for a room, price looked good at no time did it say in US dollars (111.00 US to 170.00 CA )ended up being 40.00 more also that there was no refunds, if I had know it was a US company I would have never used it.
Julia H.
Do not use!!!!!!!! Absolute scam Charged more than double the amount that I agreed in the transaction and an additional separate fee unspecified. No booking confirmation or phone number! How are they not being prosecuted?
Response from Reservation Centre LLCMay 12, 2025
Dear Julia harding, Kindly accept our sincere apologies for the inconvenience caused to you. I would like to inform you that We have kept your complaint on high priority, but we regret to inform you that we couldn't locate any booking under your name within our records. It appears that the booking was made through another company, and there are indications that it might not be legitimate. For last few days its appears that some feedback was inadvertently directed to us (www.reservationcentre.us), despite it being intended for another company. As there is similar name companies provide hotel booking services as follow 1. (https://reservationscenter.com/) 2. (www.reservations.com) These companies not associated with us and may lead such misconceptions. so request you to coordinate with the company from where you opted the service. Thanks for sharing your valuable feedback. We appreciate your patience, you can reach us at our toll-free number +1-888-284-0908. You can also write us to at [email protected] Regards, Henry Smith
Kevin F.
Reservations.com scam you for at least 50% + of what you thought you were paying. Their web site will show one thing, they charge another. Booking.com will gladly take bookings from them and,won't help you regarding booking numbers and Pins..all greedy scammers and in it together. They dont sent you any conformation. Novatel chain, seem to be their favourite target..Book your hotels direct, is my advice..or use Agoda .
Response from Reservation Centre LLCApr 3, 2025
Dear Valued Customer, We regret the inconvenience you experienced due to the inadequate assistance provided by the Reservation Center. However, we would like to bring to your attention that our company, Reservation Centre, is a distinct entity with its own brand identity. The slight variation in spelling between "Center" and "Centre" may have led to the confusion. We kindly request that you contact the agency through which you made your reservation, as they will be better equipped to address your concerns. For your reference, our website can be found at https://www.reservationcentre.us We hope that the relevant company will promptly resolve your issue. If you require further clarification or assistance, please do not hesitate to email us at [email protected]. Thank you for your understanding. Best regards, Reservation Centre
G W.
Scam. reservationscenter.com Order ID: bro-7869-981434-0095 Advertised price does not reflect credit card charges. They actually charged double plus a $19 fee. :Reservations Centre Altanta Ga USA $19.10. Ended up being $1200 for two night in Syd, when if they didn't trick us it would be $600 if booked direct. Plus we got charged $50 in international fees. Please refund ASAP. ACCC in Australia will be contacted. Booked under A Ward
Response from Reservation Centre LLCApr 3, 2025
Dear Valued Customer, We regret the inconvenience you experienced due to the inadequate assistance provided by the Reservation Center. However, we would like to bring to your attention that our company, Reservation Centre, is a distinct entity with its own brand identity. The slight variation in spelling between "Center" and "Centre" may have led to the confusion. We kindly request that you contact the agency through which you made your reservation, as they will be better equipped to address your concerns. For your reference, our website can be found at https://www.reservationcentre.us We hope that the relevant company will promptly resolve your issue. If you require further clarification or assistance, please do not hesitate to email us at [email protected]. Thank you for your understanding. Best regards, Reservation Centre