Thelma H.
The customer service representative was…
The customer service representative was very polite and patient. He provided assurance that my request would be expedited without any hassles. True to his word, the change that I requested for my return flight was handled immediately. Thank you for your understanding of my need to change my return flight.
Response from Reservation Centre LLCApr 4, 2025
Dear Valued Customer, We regret the inconvenience you experienced due to the inadequate assistance provided by the Reservation Center. However, we would like to bring to your attention that our company, Reservation Centre, is a distinct entity with its own brand identity. The slight variation in spelling between "Center" and "Centre" may have led to the confusion. We kindly request that you contact the agency through which you made your reservation, as they will be better equipped to address your concerns. For your reference, our website can be found at https://www.reservationcentre.us We hope that the relevant company will promptly resolve your issue. If you require further clarification or assistance, please do not hesitate to email us at [email protected]. Thank you for your understanding. Best regards, Reservation Centre




