Ben T.
A lot of deceptive reviews at resellersratings
I am following a particular online shop, Geekbuying. It has a very high score at resellersrating.com as opposed to other review sites. I know Geekbuying. They ask customers to write a review even before shipping or delivery. They hardly have an after sales service. If you get a device defective on delivery, you are own your on. The after sales desk does not reply to your emails and if they do it does not offer any help. They keep lingering but do not offer a solution. Long shipping times and a bad after sales service is the common thread in negative reviews. And there are quite some. Geekbuying even promises coupons for positive reviews. If you added a negative review the after sales desks immediately will contact you to solve your problem if you remove that review. How can an online shop, leaving so many buyers in frustration, have such a high ranking at resellersratings I think resellersratings does not check on phony, deceptive reviews and allows geekbuying to manipulate reviews by misleading consumers. I stopped doing that but I gathered a lot of negative reviews about Geekbuying. Geekbuying has a ongoing issue with a poor customer service and poor shipping times. Should a leading review site like resellersratings not be more clear about what they do to prevent phony reviews? I would appreciate an answer. I am more then convinced Geekbuying does absolutely not deserve the high rating the get at resellersratings


