Theodore I.
No Response!
No Response! Emailed reseller support on 10/7/2026 and again on 10/14/2026 asking how to claim my business profile and no follow up email.
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ResellerRatings (resellerratings.com) has 505 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Theodore I.
No Response! Emailed reseller support on 10/7/2026 and again on 10/14/2026 asking how to claim my business profile and no follow up email.
DSMC
ResellerRatings is an awful and poorly designed platform. It repeatedly refused to accept my valid information, and after I completed the feedback form again, the page showed an error. It was also nearly impossible to contact them for help. This platform wasted my time and made submitting honest feedback unnecessarily difficult. I do not recommend ResellerRatings.
Naples I.
I tried to submit a negative review of Progressive insurance. I checked all the boxes, did everything I was supposed to and it kept rejecting the review. No wonder progressive has such god reviews on this platform!
Farmyard F.
They get paid to remove Negative reviews. Shops have Perfect 5.0 ratings despite multiple negative experience reviews. If you search long enough you'll see there's negative reviews not being calculated into their rating scores. Don't trust review sites that won't post or will remove negative reviews from honest customer interactions.
Response from ResellerRatingsMay 12, 2025
Thanks for sharing your concerns — we genuinely understand how important transparency and trust are when it comes to reading reviews. To clarify, ResellerRatings does not allow businesses to pay to remove negative reviews. Every review submitted—positive or negative—goes through a content validation process to ensure it complies with our review guidelines (e.g., no hate speech, fraud, or irrelevant content). If a review is flagged, we investigate it thoroughly, but we do not delete honest, critical reviews simply because they’re negative. We'd love for you to direct feedback to us regarding perfect 5.0 stores that have multiple negative review experiences. Our algorithm, like Trustpilot puts relevancy on recent reviews and reviews that are long tail have less relevance. It has nothing to do with a positive or negative review, but simply relevance with time.
E F.
This is a multilevel scam. They train you to press buttons supposedly helping brands, promote their products, it maybe that you are actually helping your trainer make some commission money. But when they ask you to "top up" your account by putting money in via cash app. That is the big red flag.
No H.
I wouldn't trust the reviews on Reseller Ratings as they delete the 1 stars. I have tried a couple of time to review a company but they never post it. I tried contacting ResellerRatings and asking them about it but they say it does not meet the guidelines. I asked them what does not meet the guidelines because it is the same review that others have given and they said "Merchants have the right to flag reviews that do not reflect the full scope of their brand experience." but what I reviewed was exactly part of the brand experience. So the merchants choose what gets posted probably because they pay to be on this site so Reseller Ratings wants to look after the company you are rating. Update- Still trying to post the negative review and I have asked Reseller Ratings why they won't post it and they said it will be but in 48 hours but it has been weeks. They now won't reply to emails or answer on the website chat.
Martin T.
Wouldn't touch them with a barge pole. I used them in paid service for quite a few years. The problem is - when you try to leave, they still rank your reviews and if you get 1 bad review in a year then it looks like all the thousands of others are bad reviews as well. This is underhanded and deceptive .Warning to others! If I had known this at the start I would never have signed up in the first place.
Larry
They used to be great, but they must have been bought out, maybe several times. It's just a for profit site now, that doesn't care about you or me, it's customers are now the very stores we used to be able to review there. Conflict of Interest...of course. Try adding a store or contacting them as to why you couldn't. I couldn't nor could I get anything but an automated response when I tried to ask what the problem was.