Replacement Lens ExpressReviews of replacementlensexpress.com

Response from Replacement Lens ExpressDec 21, 2022

Good day Tim, Thank you for providing us with your feedback about our shipping times. I am very sorry that your order has been delayed in the shipment process. I will be more than happy to discuss the details of your order with you and provide you with any updates needed. If you would like to discuss your order please email me at [email protected]. I am truly sorry that your experience with us was less than you expected and I will work to make improvements on our turn around times. Please do not hesitate to email me with any quesitons or concerns you have. Thank you and I wish you a wonderful holiday season. Jennifer

Response from Replacement Lens ExpressDec 6, 2022

Hi Lynn, Thank you for taking the time to review your experience and your new RLE HD Progressive lenses. We are thrilled to hear that you love your new lenses! Thank you again for choosing RLE for your visual needs! Best Wishes Jennifer

Response from Replacement Lens ExpressNov 30, 2022

HI Kristian, Thank you for taking the time to share your shopping experience with RLE! We are thrilled that you chose to shop with us and that you love your new bomber frame. Best wishes, Jennifer

Response from Replacement Lens ExpressNov 29, 2022

Hi Amanda, Thank you for taking the time to review your experience with RLE. We sincerely appreciate your feedback. We hope you are loving your new lenses! Best wishes, Jennifer

Response from Replacement Lens ExpressNov 29, 2022

Hi Kent, Thank you for your amazing review of our products and services! We are thrilled that you love your new lenses. We sincerely appreciate that you took the time to share your experience with RLE and trusted us with your visual needs! Thank you again and welcome to the RLE family! Best Wishes Jennifer

Response from Replacement Lens ExpressNov 21, 2022

Hi Cynthia, Thank you for your kind words and taking the time to review your experience with Replacement Lens express. I am so happy to hear that you love your new RLE HD Digital progressive lenses! Thank you again for your support and welcome to the RLE family! I wish you a happy and safe holiday season. Best Wishes Jennifer

Response from Replacement Lens ExpressNov 10, 2022

Hi Patrick, Thank you for taking the time to write a review of your experience with RLE. Your kind and thoughtful words are greatly appreciated! Although you were not able to wear our Progressive lenses we are so happy that your chose to give us a try. If we can be of any service to you, your family or friends in the future, please do not hesitate to email me. It was a pleasurer working with you. Happy Holidays, and thank you again. Jennifer

Response from Replacement Lens ExpressOct 31, 2022

Good Morning Chris, Thank you, for taking the time to review your experience with Replacement Lens Express. I am very sorry to hear that your experience with us was only average and that you received a rude response when inquiring about the status of your order. RLE strives to provide every customer with Quality products and exceptional customer service. I sincerely apologize for your experience with us and I will make sure to review our standards and policies with our team. If you would like to provide any additional feedback please email me at b2b@replacementlensexpress. com Sincerely, Jennifer