Replacement Lens Express Reviews | Read Customer Reviews of replacementlensexpress.com

Replacement Lens Express Reviews | Read Customer Reviews of replacementlensexpress.com

Replacement Lens Express reviews

571 approved reviews, newest moderated first

Beverly
Feb 8, 2023
I am a returning customer
I am a returning customer. I lose my eyeglasses all the time so I purchase frames and have the lenses replaced. Replacement Lens Express is my "go to" place to get the job done quickly and efficiently.
Response from Replacement Lens ExpressFeb 9, 2023
Hi Beverly, Thank you very much taking the time to review your experience and new prescription lenses with RLE. We truly appreciate your continued support. I am thrilled to hear that you are loving all 3 pars of your newly lenses frames. Thank you again we love having you as part of the RLE family. Sincerely Jennifer
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sandor F.
Feb 3, 2023
great fast service
great fast service. great lenses. free one way shipping, thank you .
Response from Replacement Lens ExpressFeb 3, 2023
Hi Sandor, Thank you for taking the time to write a review of your new lenses and your experience with RLE! We are thrilled to hear that you are happy with your new lenses! We sincerely appreciate your feedback. Best Wishes, Jennifer
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I love packing T.
Jan 30, 2023
If you're hesitant, don't be.
Jennifer's customer service is absolutely excellent; she went above and beyond from the initial correspondence prior to my ordering. Processional, personable and just a very kind, helpful human being. My lenses are so well done, I can't find one minor scratch, nick on either the lenses or the frames I submitted. The cut, placement and fit are exceptional. They are my first progressives so I'm still in transition visually but I would not hesitate to do business with RLE again. Impressive and excellent experience.
Response from Replacement Lens ExpressFeb 1, 2023
Hi Stacey! Thank you so much for taking the time to write such a thoughtful and kind review of our service, I am truly touched! I am also happy to hear that you are loving your new Varilux X progressive lenses. Thank you again for choosing RLE for your prescription eyeglass lenses. As always if you have any questions please do not hesitate to reach out to me. Sincerely, Jennifer
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baron
Jan 5, 2023
Saved big $ on top end lenses
Saved big $ on top end lenses. Great customer service.
Response from Replacement Lens ExpressJan 6, 2023
Hi David, Thank you for taking the time to write a review of our products and service. We are thrilled to hear that you are happy with the service you have received and cannot wait to hear back from you when you receive your new lenses. Thankyou Jennifer
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RAZ
Jan 2, 2023
Great Service
Jennifer provided me with wonderful customer service. She answered all of my questions and responded to my emails promptly. Would definitely buy lenses from RLE again
Response from Replacement Lens ExpressJan 3, 2023
Happy New Year Raz, Thank you for taking the time to rate your service experience with RLE. I appreciate your kind words and I was glad to assist you with your questions. I look forward to working with you again. Thank you for shopping with us and please do not hesitate to reach out to me with any quesitons you may have in the future. Best Wishes, Jennifer
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Ray H.
Dec 31, 2022
Prompt and competent service...accurate…
Prompt and competent service...accurate prescription and excellent house brand RLE progressive trivex transition extra
Response from Replacement Lens ExpressJan 3, 2023
Happy New Year Ray! Thank you for sharing your review of our services and RLE HD Digital progressive lenses. I am thrilled to hear that you are loving your new prescription progressive lenses. Thank you again for choosing to shop with RLE for your new prescription lenses. Sincerely, Jennifer
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Troy T.
Dec 29, 2022
RLE is a top notch outfit - you will be stoked!
RLE is a top notch outfit. This will be my 4th pair of lenses that I have purchased through them. I am tough on lenses with work and general use and so I like to work through how I should spec out my lenses with the experts at RLE. Every time I have questions they get right back with answers and the lenses they have built me have been the longest lasting of any that I have ever had and have performed as promised. I would recommend them 110% without question. You won’t be disappointed. As a matter of fact you will be stoked!
Response from Replacement Lens ExpressDec 30, 2022
Hi Troy, Thank you for leaving us such a raving review! I am happy to hear that you love your new lenses and our service. You were such a pleasure to work with too. I wish you a very happy and healthy New year. Sincerely, Jennifer
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Sarita
Dec 28, 2022
Great Service
Great Service
Response from Replacement Lens ExpressDec 29, 2022
Hi Sarita, Thank you for taking the time to review your experience with our shop. We hope that you are enjoying your holiday season and have a happy and safe New Year. Thank you again Jennifer
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