Rep FitnessReviews of repfitness.com

I contacted customer service over a product that is apparently discontinued. I had the pleasure of speaking to Molli, and turns out they still had the product in stock. Not only did she have said product added to my order free of charge, but she also had a set sent to a good buddy of mine in another state who wished to purchase the same thing. She had an amazing attitude for working customer service, and I think others could learn from her example. I have yet to receive my order, but so far I appreciate the efforts of this company based on the actions of their employees. I'd highly recommend!

Have ordered over 4k worth of items. have they all been perfect, nope, however Rep Fitness always made it right! No idea what people are talking about not being able to reach anyone, just called today to correct shipping address and got someone in under 5 minutes. Great US based Customer Service, not so great China items. However eventually you will get an acceptable or very good product as they make it right.

Placed an order for multiple pieces of equipment totaling about $2k on Dec 22nd. Afterwards, I read multiple reviews with issues about shipping delays or poor customer service. Naturally, I got nervous.. especially considering I was ordering right around Christmas. On Dec 27th, I received an email with tracking info (it wasn't actually picked up by FedEx until the 28th) and I received everything today, on Dec 30th. 8 days in total from ordering until delivery. Honestly, I don't know if I just got lucky? Or maybe they've made improvements to their logistics. But from this experience, I have absolutely no complaints with Rep Fitness.

I don’t know what some people are saying about their customer service being awful because they responded quickly and rectified any questions / issues I had and one of my friends had. Can’t wait to see more products from them in the future!

I ordered a pair of gymnastic rings. $35.00 + FREE shipping. My rings arrived exactly 12 days after I clicked “ order “ on their website. I would have liked to receive them sooner but 1.) it says right on their website to allow 10-12 days to ship your order and 2.) the shipping was FREE ! I did send an e-mail to customer service after about a week and got quick, courteous reply saying order would ship shortly…..which it did. Quality is solid and sturdy! Zero complaints with REP FITNESS .

Good products competitively priced. I will buy from them again.

Ordered a weight bench and it is phenomenal!!!! Industrial strength and very functional! I highly recommend this company and its products!!!

Rep Fitness, reached out to me in my matter I had and resolved my issue fairly. They do stand by the product they sale. So give them a chance and they will not disappoint.