Dijon G.
I wish I could give 0 stars this…
I wish I could give 0 stars this company is horrible, stay away!!!!!!!!
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RepairSmith (repairsmith.com) has 79 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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79 approved reviews, newest moderated first
Dijon G.
I wish I could give 0 stars this company is horrible, stay away!!!!!!!!
Customer
This was awful and a huge ripoff. All I was looking for was a general checkup and an oil change and was quoted almost $500. It's worth it to just take it somewhere else and pay a fair price than to be ripped off by this awful company. Lazy mechanic on top of that and they didn't have the right oil and they tried to charge me twice for them coming back out here with the right oil.
CM
I would give 0 stars if I could. I was quoted almost $4000 for a repair estimate. I called elsewhere that was almost 3/4ths of what I was quoted by the Repair Smith mechanic. This is such a rip-off
Nicolas S.
Buen trabajo
Christine A.
They deserve no stars. My first car I drove from carvana was a rogue and the technician said it was the fan turning on. It was actually the trans slipping. So I was able to switch into a new car. They came out to do a gasket and I thought I was good to go. Nope. I went to take my sick kids to the doctor and my car starts shaking. I park and pop the hood. The technician didn’t properly put the oil cap on and could have cost my engine. He brought out the wrong sized oil cap and than never heard from them again. They will destroy your car and not take responsibility to make it right. They ignore the issue and leave you wondering what’s going on. It has cost me in so many ways, from being carless for a week because of their lack of communication and negligence. Save your money and car and go with someone else.
david A.
So I had a job interview with these people scheduled for a phone interview Monday at 9:00 a.m. I get a message Monday morning saying it was moved to 3:00 p.m. then I get a message saying it was moved to Tuesday at 3:00 p.m. so I just canceled the job interview I don't know how the company is with employees but as far as starting a job with these people don't waste your time they're nothing but morons and clowns then the guy sent me an email telling me I'm the one that changed the times these people are total losers I've been in ASE Master mechanic for 15 years trust me these people are losers
teresa C.
If I could give 0 stars, I would. For some reason, an auto message said, it couldn’t replace my 2019 Sentra battery, instantly, I canceled and they still charged me a $50 cancellation fee. Customer service was zero help.
Tamika M.
The guy came out to do a diagnosis. This is covered by Silver Rock. He tells me that I can go back inside, which was weird. But I did because I was washing clothes. I get a diagnosis text that everything is good. I go out and the technician says the sensor has an issue. Nothing else. Recommended that I take it to the dealership. Cool. Then he says it’s $75.00. Silver Rock covers it. I pay it because I figured why would the technician lie??? I call Silver Rock and they state he misrepresented the conversation and I should not have been charged. They can’t even fix the dang issue either way! In short, so not use them. Only god knows how many ppl he has been charging. Always check first. Now I’m trying to get my money back from THEM. Silver Rock should not have to reimburse me for the incompetence of REPAIR SMITH. Do not use them.