Bulk L.
Had a really bad experience with them
Had a really bad experience with them. I made an order but they cancelled it within 2 days. They wanted me to hand deliver the order to me and asked me to give some dates and times that I'll be available. I just wanted to receive the item like a normal shipment, so I declined. I had enough and just wanted a refund but they rejected my request. I had to go back to my credit card to initiative a charge back. Terrible customer service. AVOID at all cost.
Response from ThredFeb 19, 2024
This order seemed fraudulent from the start. The initial purchase was rated suspicious by our payment processor, customer gave a fake email, a non-working phone number, and an incomplete address. I verified it myself that it didn’t exist. We avoided the fraudulent charge that would have resulted with a chargeback anyway and our startup losing merchandise we couldn’t afford to lose.