ThredReviews of rentwiththred.com

There are very little details of the clothing items regarding measurements. Tried to use this for a formal event and unfortunately nothing worked out which put me in a bind.

My interactions with the company’s leadership/support are why I’m writing this. Their tone was curt and dismissive, and their position changed mid-conversation—first saying the $29.99 “crate” fee could be refunded, then later claiming none of the charges were refundable and threatening to refuse service. That attitude overshadowed what were otherwise solid clothing picks. What happened (I saved screenshots): - I joined after a promo that said “Unlock subscription discounts” and an Elite crate showing “15–20% off RwT subscription.” After clicking through, the page showed “GUARANTEED MINIMUM: 15% off RwT subscription + entry into our loyalty program” and “All discounts are stackable.” There was no “first month only / one charge only” disclosure at the time I purchased. - I paid $29.99 for a crate and received a one-time $25.80 credit (net –$4.19) while being told I’d unlocked subscription discounts. - I raised the issue before month-2 billing and then waited a week with no resolution. Despite that, they charged $142.55 for the second month, which I didn’t use (I’d only had one shipment and returned it). They refused to refund it. - After I complained, the webpage was edited to add “(first or next month)” next to “15% off RwT subscription”—language that wasn’t there when I bought. Bottom line (my opinion): good clothes, but ambiguous promos, slow responses, and a defensive stance from ownership. Refusing to refund either the crate or an unused second month felt needlessly greedy and left me concerned about how the business is being run. I canceled and disputed the second charge with my card issuer. If you try them anyway: screenshot every promo screen and don’t assume “subscription discount” means recurring unless it explicitly says so.

Not a fan of the clothing quality and choices. I plan on cancelling.

Two of the three shirts I received smelled of very strong body odor right out of the bag as if they had not been washed.