ThredReviews of rentwiththred.com

I love the service, but the lack of available inventory is a little frustrating and makes it hard to put together a package with clothes you are interested in trying.

It takes too long from placing the order to receiving the item — it takes 7 days

Like the concept but there isn't as much availability for items as I would like. I also wish I could return some items while keeping others.

I love having access to a diverse assortment of new clothes from awesome brands. But consistently, the lack of inventory is frustrating. Typically, my 1st-5th preferred items are all unavailable

This is a tough review to write. If we were just taking about the clothes themselves- this company earns 5 stars. Clothes are great quality and they have great brands. But then there’s the shipping… which would earn 1 star. They advertise 2 day shipping- but for the vast majority of my orders they used USPS which regularly took more than a week to arrive. In my last two orders (and by last I mean that I’ve now terminated the subscription) shipping took MORE THAN TWO WEEKS. They still could have earned 5 stars simply by pro-rating my subscription fee to account for the use lost by the slow shipping- but their customer service effort capped out at asking me whether I had called USPS. I was disappointed to cancel- but couldn’t afford to only get 1/2 a month’s use out of the fee.

All of the pieces I’ve rented have been good quality but the lack of size diversity is limiting. I’m 5’5, 140lbs and non-binary. I may not be your typical customer but Thred offers such a cool opportunity to play with different shapes and fits of clothing and the lack of size diversity is disappointing. I know this issue is not exclusive to Thred but I hope that y’all will include a greater range of sizes (small and large) as you grow your inventory. Additionally, the lack of measurements/a fit chart for the garments presents an added hurdle when I’m trying to figure out if a piece will fit. I do a lot of googling of the specific garment and sometimes if they are out of stock the measurements are even harder to find. Including fit information with the garment would make the process of shopping a lot more seamless. Thanks for existing, and for listening.

USPS routinely delivers my clothes over a week late. Most of the clothes are usually sold out. That being said I do like the service and will continue using it, I'm sure these are things you're working through.

I got my first shipment a week late because it was delivered to the wrong house, but that was a USPS error. I wish there was a larger selection of tops in xs as well as more frequent availability of smaller sizes in general.