rentbooks.comReviews of rentbooks.com

Response from rentbooks.comFeb 2, 2017

I apologize for the delay and inconvenience. There was an error in processing the refund on 1/30/2017. Your refund has been processed today. Please allow 3-5 business days for the refund to post back to your original payment method. Please contact our Customer Service Department directly via email if you have any further questions.

Response from rentbooks.comFeb 2, 2017

Our records show your order was placed on 1/23/2017 with Standard shipping services selected. Our records indicate your order shipped out on 1/24/2017, the next business day after your order was placed, via FedEx SmartPost which can take 7-10 business days for delivery. You can track your package here: https://www.fedex.com/apps/fedextrack/?action=track&language=english&cntry_code=us&tracknumbers=9611915287751071450818. Your order is still within the estimated delivery time frame for Standard shipping services. Please contact our Customer Service Department directly via email if you have any further questions.

Response from rentbooks.comJan 13, 2017

The tracking information indicates your order is being returned to us by the shipping courier marked undeliverable as addressed. Your order was shipped to the address on record when the order was placed. You are welcome to view the tracking information here: https://wwwapps.ups.com/WebTracking/processInputRequest?sort_by=status&tracknums_displayed=1&TypeOfInquiryNumber=T&loc=en_US&InquiryNumber1=92419901073859553003049789&track.x=0&track.y=0. Please let us know if you would prefer to have the order reshipped or refunded upon return. If you would like the order reshipped upon return, please verify your mailing address. Please contact our Customer Service Department directly via email if you have any further questions.